“I have been going to Goodyear on Northlake Blvd,. NPBeach for many years now. Fabian Williams the store manager has always been courteous, very helpful & knowledgeable. Yesterday I had my shocks replaced, an alignment & an oil change. JASON BEST the service manager was excellent! He test drove my suv to determine the cause for unusual sounds coming from the front. He determined it was faulty shocks. He replaced them and did an
Excellent job. My suv is 12 years old and not an easy vehicle to work on so I was very grateful for Jason's hard work & pleasant professional demeanor. Also, the shocks for my older big suv were not an easy find but they got them! A+++++
August 20, 2026 I took my Escalade into Goodyear on Northlake Blvd., NPBeach for a headlamp assembly problem (my headlight was not working & was filled with water). Fabian, the manager ordered the part immediately and JASON BEST installed it perfectly!
Jason noticed that my battery's voltage was low which I had no idea because it was only a year old. They replaced the battery with no charge to me since it was under warranty. I really appreciate JASON's taking the time to notice things that weren't related to why I brought the car in for. A bad battery could have caused me some unexpected problems on my upcoming road trip.
Both FABIAN & JASON are the two main reasons I will only take my cars to the Goodyear store in N. Palm Beach! A+++++”
“Came in at 5:15 on a Saturday in a panic. There was a screw in my tire and I was leaving to go out of town! Pulled into Firestone in North Palm Beach. Mike was behind the counter extremely pleasant no worries I was out in 15 minutes. Thank you.”
“I had a great experience at Firestone thanks to Jhon! He was very professional, friendly, and knowledgeable. He took the time to explain everything clearly and made sure my vehicle was taken care of properly. The customer service was excellent from start to finish. It’s hard to find people who genuinely care about their customers, and Jhon definitely does. I highly recommend asking for him if you visit this Firestone location. Thank you, Jhon, for the outstanding service!”