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June 2020 by World of Dylan & Darius P.
It was a long shipment due to unforeseen circumstances and covid 19, but eventually it is done. Jack updated regularly and is a responsible seller.
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May 2020 by SamClemens
Exact same thing happened to me as one of the reviewers below; ordered an SBGA211 and waited almost a year after multiple broken promises, finally received an empty box. Was told to tell the post office that I never received the empty box so that a claim could be filed, which is obviously fraudulent. Ended up disputing the charges (I had made two payments; the initial deposit and then the balance when the empty box was apparently ready to ship I guess). Credit card company refunded me both even though the initial deposit was about 9 months old at that time. Mr. Stein tried to mail me a check... I refused to deposit it and still have it... claiming that his credit card terminal couldn't refund a sale that old. Buyer beware.
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April 2020 by Stanislav Basistyy
Super easy and smooth purchases of my new Grand Seiko. Jack called me and talked about the watch before I bought it. When I paid it was shipped same day and arrived a few days later. It was just as described and I couldn’t be happier. Would definitely recommend!
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March 2020 by Brent Pounds
Fraudulent practices. I purchased a Grand Seiko SBGA211 from this company in Apr-2019 with a stated shipping date of Jul-2019. It is common practice for gray market (non-authorized dealers) to sell watches not currently in inventory and then source them, so this did not worry me, especially with a BBB rating of A and reasonable online reviews. After numerous delays and excuses, I gave Mr. Stein an ultimatum of shipping the watch by the end of Sep-2019 or issuing a refund. He sent shipment confirmation on 30-Sep after I pressed him for the refund. What arrived on 4-Oct was an empty box; I immediately reported this to Mr. Stein and took the box to my post office. He stated, via text, he would issue a refund as soon as he confirmed the post office received the box and he could initiate the insurance claim. No refund was processed and I disputed the charge with my credit card; Mr. Stein provided a written statement that I had not notified him or the post office of the lost watch, had accepted delivery of a damaged package (thus making me liable for the lost watch), and had filed the dispute in bad faith. I have supporting communication records that prove these statements false; I am still working with my credit card to resolve the dispute. Do not trust this seller.
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February 2020 by Howard Light
Jack is fantastic! He was able to get me a difficult to find watch that was sold out everywhere. The watch arrived very well packaged and exactly as described. Like another reviewer mentioned, be patient if Jack doesn't have the watch that you're looking for on hand (he was transparent with me upfront saying that the watch would take some time since the manufacturer had it on backorder---it did take about 4 months from the time I put in the order). His prices are outstanding and I'd gladly purchase from Jack again.
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February 2020 by Ginamarie Casale
Had a great experience with jack! He answered all my questions and got my stroller shipped and sent to me within 2 days, made sure it arrived and that there were no issues with it. Would definitely do business with him again!
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January 2020 by William Johnson
If you're expecting a typical ordering experience with Jack, you'll probably be disappointed. It took some time and I wasn't able to get the original item I ordered but, Jack made up for it. He offered me the choice of four newer items comparable to the one I originally ordered - and actually better! I chose the one in the picture and it arrived in just a couple of days, in perfect condition and with full warranty at a considerable discount. The quality of the watch is superb in every way and keeps astonishingly accurate time, right to the second. Give him a chance and you won't be disappointed! Thanks Jack!
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June 2019 by Gary Kuyat
Good experience. Ordered a Grand Seiko SBGE205. Came perfect, new in box with US warranty. The process took some time, and Jack kept me up to date with status. Shipping came with tracking and box was packed expertly. So please! (Thanks Jack!)
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February 2018 by Katie Davis
Fraud! Scam artist! Do not do business w this guy he lied about our stroller being “sent†and we had to get credit card company involved for reimbursement. We caught him in multiple lies. He's awful.
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July 2017 by Sev Rogulev
Jack is a fraud! STAY AWAY!!! He takes your money, never sends you a stroller and month later tells you to go ahaead and tell your credit card company that you never ordered the item to get your money back! Guy is a fraud!
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June 2017 by Gabriel F.
Great experience. I was looking for a Raymond Weil watch. The model I wanted was not on their website. Jack went out of his way to get the watch for me. He had a lower price then any where else I found the watch. The transaction went exactly as I was told and the watch came new exactly when he said it would. I am very happy with the service and the product. Excellent retailer to deal with.
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March 2015 by today style
Own elegant luxury watches and lifestyle-friendly baby strollers when you buy from our store. Contact us today at (855) 251-4007 in North Palm Beach, FL, for other innovative merchandise.