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April 2023 by Usaa G.
Staff are amazing especially the shift Maliah what a sweetheart. She is so great. Sweetest young lady I've ever met.
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November 2022 by August V.
Absolutely incompetent. I've never had issues picking up any prescriptions until now. Called once, prescription was to be ready in a few hours, wasn't showing ready on the app but they were going to close soon so I showed up.... Not ready. Maybe my fault? Sure. Called again the next day for now two prescriptions and mentioned that I called the previous day and they had no idea what I was talking about. Showed up... waited in line for over a half hour for them to tell me its drop off only when the sign clearly states otherwise. Finally get up to the window again for her to tell me there is only one prescription is ready. Told me it'd be a 1/2 hour wait for the other one. I don't have time. I called almost 9 hours ahead of time to ensure they'd both be ready. EXTREMELY frustrated. I know pharmacies can be busy but goodness, if you're gonna provide a service provide a decent one. Immediately changing locations after this experience. HUGE waste of gas and time. Would never recommend this place to anyone. And anyone who is using them, should stop.
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October 2022 by Fire Dragon's F.
Pharmacist was colder than cold. I checked in early to do a Covid shot got there early was waiting forever. Then two elderly people who didn't sign in and weren't waiting as long got their shots next. I can almost forgive it for the time the pharmacist got to me he told me there were no moderna shots. When I signed in online they said there was. Ontop of that o had chosen a flu shot too and that was never brought up. At this point I was too tired to care. I got Pfizer and got out of there. I don't usually write reviews but this CVS got under my skin. Especially when I'm the past if has good experiences with other CVS stores. It almost made me feel like my existence annoyed him or I did something to make him dislike me. When the entire time I was nothing but quiet and polite. This place is awful at least shot wise it is. This place is broken and the j*** pharmacist needs a lesson in customer service. Absolutely unacceptable.
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August 2022 by Mark L.
While I know staffing at this time is problematic the pharmacy at this location seems to have plenty of bodies behind the counter, they always seem super busy but in watching it appears few if any know how to work efficiently. Due to proximity we've been using this location for 2 years, slow to complete Rxs, drive-up so slow it's just better to go inside though that rarely saves time. I dont know if this is a local or corporate problem, the employees seem busy and reasonably amicable but still usually a lousy experience overall.
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April 2022 by Jen Kinsey Bernard
Seriously worst CVS Pharmacy I have been to. I feel back for the clerk, line is long and no one helps her, pharmacist is not friendly and the place is just unorganized. Needs some leadership!
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December 2021 by Bruce Macknight
great experience , new helpful staff in pharmacy and sales floor.
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November 2021 by Linda R.
My daughter & granddaughter are visiting from Denmark. They needed a COVID test to return FROM the USA to Denmark. I went to their on -line appointment site but could not schedule an appointment because after the initial name and birthdate, they required an address.. no problem right? Except you could only fill in City and State. It would not allow for "country' to be entered. I called CVS PHARMACY in North Port and finally got someone to answer. After much deliberation they gave me a hotline number for their CVS testing (Minute Clinic). First time got someone who could barely speak English. She could not get the spelling correct (Belinda or Cecilie) after five attempts so I hung up. Called again and got a man who spoke "just barely"better English. It only took THREE times to repeat the spelling. Gave the birthdate of the first person to get tested for Covid19 & got confirmation#. Gave the birthdate for the second person after three attempts he, (I THOUGHT) got it right. Received confirmation #. Went today to get the testing done. Sat in the car @ the drive through for 10 minutes before she ever came to the window even though she saw us. Finally she asked me what I needed. Told her we needed the Covid19 testing. I gave her the names and gave confirmation #s & birthdates. Another 15 - 20 minutes went by. She came back and said sorry the birthdate dates aren't correct and she can't correct them BUT I can call the toll free number and reschedule!!! SAME HOTLINE NUMBER WITH THE same Foreigners who can't speak English and can't understand English! What a waste of time!!!! If you are going to have an online appointment scheduled then make it available for everyone & if you have a hotline then make sure the person or persons answering can speak and understand English!!!! Prior to all of this nonsense, I stood at the counter for 25 minutes just to talk to someone about COVID testing two weeks ago at the same pharmacy.
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July 2021 by Fred M.
CVS North Port FL. I have been a customer for over nine years. I am taking 9 various prescriptions 1 of which, oxycodone a schedule 1 drug, has a problem with the monthly refills. My other prescriptions have been overfilled to the point of having 3 months ahead on most of them. I get constant notices that want them to be auto filled. (The auto fill is why I am 3 months ahead) When I finally spoke with a pharmacist today his very visible distain for me(?) or the drug prescribed, showed me exactly how much loyalty matters. He couldn't stop sucking on a toothpick to at least try to explain if there is a problem. His only answer was that my doctor must have sent it early. This is true, I go to a pain management office and my appointments are not always in line with the refill dates. In the past I have gotten automated texts from CVS to tell me it was too soon (which I and my Doctor freely acknowledge) . Mr. toothpick's answer was "I have no answer" and he walked away. The most recent Prescription was due on 7/2 and after several phone calls and in store visits it was filled late on 7/8. The reason this is notable is that their sophisticated computer system has no trouble keeping track of my other 8 prescriptions. After actually hearing and seeing the corporate attitude in person, my wife and I will be moving our prescriptions to another more customer service based pharmacy. I find it hard to believe that a large corporation like CVS ,which is primarily about servicing customers, would condone attitudes like this. Other reviews for this CVS seem to all refer to lack of customer service or professional conduct.
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March 2021 by Mike L.
I'd rather take an ice pick to the eye than deal with the staff at this pharmacy. It's an absolute miracle that they were able to hire, train, and maintain a group of people who absolutely hate their jobs and hate dealing with customers. They ought to charge to watch them work. It's an absolute clown show!
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March 2021 by Steve L.
Worst service an unprofessional employees. They don't enjoy their work an it shows. I will ever enter this pharmacy area again. They should be closed or fire all employees an start over. Read other comments. This is a everyday situation.
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January 2021 by Robert K.
Changed to this CVS about five months ago because I thought that Walgreens had really gotten bad. Transferred all of my prescriptions and they were very helpful and friendly. Now, after five months, I've sadly discovered the real CVS. They almost never give you the right time for pickup. I ordered three prescriptions yesterday and was told they would be ready by 2:00. Called at 5 and two were ready. I made the mistake of asking about the price on one prescription. The woman I talked to was so rude and refused to discuss price at all. She said I have to come in the store for that. Finally today, I called back and made the woman I spoke to go and check the status of the prescription. It was ready but they forgot to update it. This prescription has been out of stock three out of the five times I've ordered it from them. I had to wait two weeks one time and no less than a week the other two times until it was back in stock. Anyhow, I went there today to question the price. Big mistake! I got in the pick up line. Third in line. Got to the window. She can't find me in the computer. After several tries she turns the screen to me and I told her she misspelled my name. She fixed that but still couldn't find me. I look again and see that she has the wrong birthday in. I corrected that and finally she found me. I then made the mistake of asking her if she used my insurance or Good RX. She said she can't answer that. I need to go to the drop off window for price information. The drop off window is maybe five feet away. So, I ended up waiting in that line. Got to the window and the guy there looked up the information. He kept insisting that the price was correct even with me showing him on my phone the correct price, $20 less. He walked away and another woman came up and started to work on it. After ten minutes she said my Good RX card on file was at least two years old and that's why we have the problem. I didn't bother telling her that I knew it wasn't true since I just started doing business with them five months ago. Anyhow, she said she would print a new label. Ten minutes later, she says I should go sit down. I did and while I was waiting, went to Yelp to see their ratings. I guess I'm not alone in thinking that this CVS is actually worse than a trip to DMV. No organization and certainly no customer service or even caring that their customers are actually human beings. This will be my last month with them. For now, going back to Walgreens. It's not great but certainly far better than this store. Every month since I started there's been some type of problem.
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November 2020 by Susannah S.
This is CVS has a terrible pharmacy department and has for the 5 years we have used them. They only ever have one pharmacist working and are extremely slow filling scripts. They won't answer calls directly unless you want to be on hold endlessly. Today I was disconnected after waiting for 10 minutes. Very understaffed and poorly managed for the volume of prescriptions they have coming in. I don't understand why they cannot improve their service after reading multiple bad reviews!!!
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October 2020 by Lori S.
Avoid this place at all costs. Worst customer service ever. The workers do not care about providing good customer service. They are rude and lazy and mean.
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September 2020 by Lisa Rote
They are terrible in the pharmacy here. Nothing ever right. Do yourself a favor and go elsewhere.
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June 2020 by Dakota M.
Awful customer service. They need to have a staff meeting and go over basic interaction skills with customers. I switch to Publix ph...