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February 2024 by William Barlow
the service peopleat the service desk and the contractors desk or awesome. I asked to have my order palletized and in 2 hourswhich elevates my day to more profit. thank you thank you thank you
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January 2024 by Jim S.
I just assembled a two drawer file cabinet I bought from HD. It's from China of course but it was just what we were looking for. And it does look great but it's lousy. The drawer hardware is cheap and stodgy to operate. There's a 1/16 gap on the right between the drawers and the frame and a 3/8 gap in the left; makes it look cheap and unbalanced. Basically, it was a very bad investment. In my opinion, anyone buying any kind of furniture at HD is CRAZY!
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January 2024 by Julio Ordonez
We tried to get some hep on a kitchen remodeling project and the old and grumpy man that was supposed to "help" us did everything but what he is expected to do. We changed our mind, cancel our plans and will stay away from this place. Not unprofessional at all.
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December 2023 by Franklin R.
My family and I wanted to make a fire pit for the holidays. We stopped by around 7 to get the supplies. We were unsure so asked for help. Luckily a service member named Tyler "Tiger" was there to help. Not only did he go out of his way to get us the supplies we need, but helped us pick the right concrete slabs and additional supplies. Tyler was an incredible help to us, especially for how late we showed up before closing. Not only did Tyler help us but he also had an outstanding attitude the entire time. Tons of holiday spirit and was a very kind person. Hope to see this gentleman around and many could use him as an example of what service should be like. We are thankful for his help and hope to see more people like Tyler at this store. Happy Holidays!
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July 2023 by Luke T.
Good service when I needed my LG refrigerator fixed.please keep up the good work.please send free service technicians next time though
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December 2021 by Big T.
Worst customer service ever. Scott the customer service manager is a gem to say the least. I will not ever step foot in the North Port Hone Depot. Order on line for delivery while at the store and he cancels my order because there is no stock. Drive back to the store and show him one of the items he could not find . Complete joke for customer service. Think I will send Scott a bag of Richards for Christmas just to show there are no hard feelings. Best of luck shopping at this location.
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September 2020 by Nico Flo
I walked into this store expecting to buy a new dishwasher. Did not happen. No one around to get help from. I was not the only one looking for help. After 25 minutes I walked out. My next stop is Lowes.
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August 2020 by Edwin Moses
Eric, Ozzie and Paul at the Pro Desk take very good care of me. I appreciate the way they handle my orders for my clients and my flips. I even order my materials for my properties in Ohio from them. Very good service.
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May 2020 by Nikki Marie
Just wanna say thank you to the 2 women in Customer Service today that loaded me up with a bunch of the kid building kits for our 6 kids!! I didn't get their names, but you guys are awesome. thank you so much!
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March 2020 by John Lemczak
Appalling behavior by the greeter yesterday at 11 am. I asked where to find the wipes for the cart and was belittled and asked if I was living under a rock because they haven’t had them for days and no stores have them. I told her I just came from Walmart and WinnDixie where they indeed had them. She laughed and said well we don’t. Then when I asked an associate in an isle if by chance they got in any tp and he got all over me saying if that’s all I have to worry about to consider myself lucky. I spend 5-8k a year at this store and am now a Lowe’s customer.
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March 2020 by Gary Gary
No customer service. Went for plumbing supplies. Walked entire store for personal. Found 2 associates standing there talking. Asked for help in plumbing dept. they called for help. No one showed up. Went to official to ask for help. Woman said she'll call for help. I said " someone did but no one showed up." She said she'll call manager. No one showed up. I left no went to Lowes and got what ai needed. They just don't care.
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March 2020 by Morgan Abernathy
Always a great experience when we go to Home Depot ! My daughter loves it, one of her favorite stores ! Everyone is always so friendly.
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September 2019 by Millie Lopez
I just left your store. Toni B, Garden Dept, great employee. I will try to write a review on the survey.
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March 2019 by Eddy Taylor
The service department. Today I had to go to the Service Counter, And Lisa went out of her way to answer my questions and settled any concerns that I had. A great Employee and an Asset to Home Depot !
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February 2019 by Vera S.
The women at a return register named Joy (the name does not suit her at all) I had my receipt I was under 30 day return policy but she was just Not happy she was so snappy with me I'm guessing she had a bad day I told her I was entitled to refund because the item I bought was on sale and i purchased it less then 30 days prior. Their policy (I researched) states that but she kept asking me who told me that I was entitled to a refund on a difference in price that I can get refund under 30 days. She went and called a manager over the phone it looked like she got an ok she went on refunding me but still with same nasty attitude. I've never felt so low in a very long time. My husband and I are builders and shop there very often but now I'll choose Lowe's instead. I hope she gets fired