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March 2025 by Joseph Butler
Very poor customer service. Had an appointment scheduled for over a week. Put in the address in my GPS. As u can see in the picture below. There's nothing at that location according to Google. So i hit the direction button on the conformation email they sent. GPS took me 3 miles back the other direction. Then I finally arrive at that location and there's a note on the door. This location is Temporary closed. They didn't have the common courtesy to call the day before. I called their customer service hotline they had no idea that location was closed.
This is terrible alot of LAB like mine requires the patient to Fast prior to the appointment. That is why we schedule them early morning. Instead of doing walk in. Which sometimes can take upward of 2 hours plus.
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February 2025 by Jonte Smith
I sat in front of the secretary window to make my appointment because the kiosk was down, and was met by a rude toothless secretary and the nurse on staff after waiting 30 minutes that told me they weren't taking me after they took 3 people in front of me and had an hour before they closed. Labcorp is supposed to take all drug screens
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January 2025 by Corelia
This place sucks, listen to the reviews. Blood droplets on lobby floor, keeps trying to charge me for the same service I got 3 years ago and won't let the girls proceed to finish my appointment in the computer system until I pay a THIRD time. Only reason it isn't 1 star is for friendly staff, but they weren't able to help me with my account charges not clearing even after I paid it...twice over. You, as the customer now have to call billing and deal with them to get a refund. But their system can charge you there of course. I wasn't there for a drug screen either, like the person at the desk initially loudly asked me from across the lobby, I was there for blood draws. Go literally right next door to Quest Lab. Check in is much quicker too.
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November 2024 by N. M.
The woman at the front desk speaks very loudly and violates HIPPA. Very uncomfortable experience. I didn't need the entire waiting room knowing what labs I was there for. Have some respect for your clients privacy.
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November 2024 by Tommy Walser sr
Very rude people at the desk , acted like it was a pain for us to be there , walked out went next door to Quest
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October 2024 by Sarah Leone
I don’t like to leave reviews but I’d give 0 stars if I could. Everytime I go there, since it’s closest to my house, they are conveniently fully booked and not taking walk ins so I have to drive 10 miles to the port Charlotte location. Last time this happened I was told they’re not allowed to do this and yet it keeps happening.
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September 2024 by Mike Csanki
What an absolute joke .
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July 2024 by Jennifer Lamarche
This lab is horrible way understaffed, wait times are through the roof check in for appointment wait an hour with a full bladder for urine screen staff member states she is closing at 12 for lunch and sends people away who have been waiting for an hour or more as I said with FULL bladder !!! This place needs to get it together avoid this lab at all costs !!!!
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June 2024 by Chris Kelly
Worst service ever. One person working the entire facility. Have to make an appointment for a drug screen for employment and the earliest appointment was a week out. Had to go to another location which was further away
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June 2024 by SK
This place sucks! Extremely long wait, unorganized with staff arguing with patients. Unpleasant experience.
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June 2024 by Julie Rodriguez
They only had one lady checking in and doing blood . Swelled up big lump bruised and I'm concerned..done Friday morning still.huge lump In arm. But the lady was nice and I didn't think it was messy ..it looked fine. Lady probably mulit tasking and I didn't feel.pain I just think if lab Corp would keep enough staff instead of trying to get one person to do it all. Perhaps she could focus on drawing blood and not have to run front. I have had a tiny bruise before . But never a lump and huge bruise . I'm embarrassed had to where long sleeves today . This lump is nothing I ever experienced. I'm nervous. Should not be going through this
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May 2024 by Elaine Hyson
Went here for blood work yesterday. Michelle, who drew my blood was awesome! In this present day, coming across someone who is pleasant, smiling and helpful is such a blessing.
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May 2024 by Julimar Martinez
Trying to schedule appt or go as a walk-in for a work related drug screening 3 days in a row. Front desk employee very rude, and you can tell with no desire to work. How am I supposed to get tested if there is no appt available and if I try to do go as a walk-in I cannot be seen. Why then it is promoted as a walk-in place?
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May 2024 by Jennifer MCGuire
Was sent there for a pre employment drug screen. They had no appointments available for a week or more and the website says you can go in and wait. But they won’t allow you to.
Poor communication and service all around
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May 2024 by Kat B
I have given up on Labcorp. With or without an appointment there is an hour wait time. Only 8 chairs, people who don't feel well have to stand. Only 1 person working, again. She keeps referring patients to the Port Charlotte office as 3 people are working there. I received an order for blood work needed for surgery late yesterday, so I was a walk in after 90 minutes I walked next door to Quest. What a difference, ample seating, on the computerized screen is notification on when your turn is, none more than 15 minutes. I signed in, went back to Labcorp and notified others waiting as long as I had, 4 of them followed me to Quest. I was taken immediately upon return. As I have monthly draws, I cannot fast then wait 90 minutes. No appointment was available on line until next week. Too many times only one tech working, having to do paperwork and perform draws. You would think with another lab nextdoor, they would do better.
