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March 2024 by matthew belcher
Asked for light cheese and looked like 6x cheese. Tried to give them a try from last time they botched the order and no change. Also paid $5 for extra sauces that never came.
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February 2024 by Theron Smith
Ordered 3 pizzas and 4 sides of ranch. Had to re-cut all three pizzas. The definitely charged us for 4 sides of ranch, but they delivered zero (0) sides of ranch. Not a happy family, tonight. Thumbs down!
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February 2024 by Dean Lodge-Keck
The only complaint I have is when ordering delivery the first delivery time given is never correct. I always end up waiting an extra hour from that time. It's not the actual restaurants fault though, it's door dash that should stop setting up these delivery times then changing them 4 or 5 times until it's a tually delivered. Everyone in the store is always great and working hard
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February 2024 by Sherri G
Nathan was very accommodating and professional!! He TrULY made up for the previous mistake we had a few weeks ago!! Great Customer Service and Food came out correct!!! Thank you Nathan !!!
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February 2024 by Tanesha Rayner
It’s been well over 2 weeks and I have to hear from the local district manager. The store manager refused to refund uncooked wings and and refused to provide any additional options. She also refused the refund when CORPORATE reached out! I wish I saw the recent reviews on the uncleanliness and unprofessionalismfrom this establishment prior to spending my money! But I will most definitely get a refund!
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February 2024 by Bob Thorn
Management should be ashamed! This store is absolutely disgusting. I went in today to pick up an order for my wife and the floors and countertops look like they haven’t been cleaned in years. Bathroom was horrendous. When I asked to speak to a manager the woman claiming to be a manager wasn’t wearing a badge and refused to give me her name! I cancelled my order immediately as I’m sure she doesn’t wash her nasty hands
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February 2024 by Tanesha R
Whoever the manager is (woman) needs to be fired immediately! From sending raw wings with pink meat to refusing to refund my order, refused to provide her name! I NEVER order Papa John’s again. And from the looks of the recent pictures the store is disgusting!!! Back to Pizza Hit I
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January 2024 by Sarah Black
Unbelievable! I used to work for the QCC and this store does not live up to what the name Papa Johns means to people ordering pizza. Not to mention I live 3.1 miles away and they don't deliver to me because it's out of range??! 3 miles is too far! I'm forced to use a 3rd party which cost more. Sorry but looks like there's a reason there's a new NFL pizza chain which my order will now be going to.
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January 2024 by Ramona Banker
WHAT IS WRONG WITH THIS STORE? MORE THAN HALF THE TIME THEY CANT DELIVER - 3 TIMES NOW ON A PICKUP ORDER ITS NOT READY OR EVEN IN THE OVEN YET WHEN GIVEN A PICKUP TIME ON THE APP! OWNER OF THIS FRANCHISE- PAY UR PEOPLE & DO BETTER. YOU LOST MY BUSINESS!!!!
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January 2024 by Grace Gresham
Always
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December 2023 by Heather Milne
We've ordered pizza delivery several times & it has always been very delicious & delivered as ordered, except for one time all the cheese & toppings slid to one side, unfortunately we have yet to receive a replacement.
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November 2023 by Han Hunter Harr
Do not order delivery from this Papa John's. They are using a third party delivery system. They apparently have fired all delivery personnel. I ordered a pizza, purposely avoiding third party deliveries. I live on a moderately main thoroughfare, I spent more than 20 minutes on the phone with the delivery person trying to explain where I live, she didn't understand. I told her to take pizza back, she left pizza on doorstop and drove off, feeding the feral animals dinner.Domino's and Pizza Hut use their own drivers and are significantly better. Don't waste your time with this Papa John's.
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August 2023 by Diana Blowers
They make the pizza the way you ask, if not right, but most of the time is, they will make it right. Nice genuine people there .
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August 2023 by Ashley D
The pappa bowls are sad! They charge you 9.00+ for them and barely put anything in it! Marcos does a way better job and actually puts cheese and topppings in them.What a waste of money, they also burnt burnt my wings to a crisp and loaded it with sauce to over mask the burnt. I will NEVER ORDER THESE AGAIN.Not to mention I had NO CONTACT DELIVERY so the noise of the door wouldn't wake up my sleeping baby and they still rang my doorbell.
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August 2023 by Kimberly O'Leary
The pizza was cold when it got here. I ordered food so I didn’t have to cook. I am so disappointed in this service. I am from Louisville and I have been eating papa Johns pizza since it began this is true worst order I have ever had from them. I had hoped to make it a regular again but not like this. I cannot serve cold food to my family. I shouldn’t have to cook a delivered pizza. I would have rather hat a frozen pizza because at least it would have been warm k for my family.