Truist is a bank that focuses on client health and safety, offering services mainly through drive-thru lanes and by appointment. Many customers express satisfaction with the friendly and helpful staff, noting their willingness to assist even close to closing time. The North Port branch is highlighted for its cleanliness and cheerful atmosphere. Clients appreciate the good interest rates on CDs and the supportive service for various banking needs, including setting up political campaign accounts. While there were initial challenges during the transition from Suntrust to Truist, most customers report positive experiences, feeling valued and well-treated regardless of their age or banking history. Overall, Truist is seen as a reliable place for banking.
I've been with bb&t now trust for a very long time, In my experience the trust bank has terrible service and support,
December 2024
Purposely won't answer the phone so you can't question all the random service charges they throw in on your free account. Check your account people they are theives
December 2024
Horrible time wait. 4 people behind the teller line nobody waited on me for 6-7 minutes. They ignore you until they have to wait on you. I will never go thru their drive up ever again waited 11-12 minutes last time. I’m looking for another bank!
