Truist is a bank that focuses on client health and safety, offering services mainly through drive-thru lanes and by appointment. Many customers express satisfaction with the friendly and helpful staff, noting their willingness to assist even close to closing time. The North Port branch is highlighted for its cleanliness and cheerful atmosphere. Clients appreciate the good interest rates on CDs and the supportive service for various banking needs, including setting up political campaign accounts. While there were initial challenges during the transition from Suntrust to Truist, most customers report positive experiences, feeling valued and well-treated regardless of their age or banking history. Overall, Truist is seen as a reliable place for banking.
I've been with bb&t now trust for a very long time, In my experience the trust bank has terrible service and support,
May 2026
Great place to do your banking. They have a well informed caring staff.
October 2025
I have been a customer for well over 20 (when it was BB&T and also a customer of Sun Trust) years and have had great customer service even when they merged
