-
January 2024 by Aaron Jackson
The associate was professional, friendly and efficient. I use this location whenever I need something. It's always good service and clean, well maintained equipment.
-
January 2024 by Russ Jaskot
The agent/manager who took care of my reservation and staff who moved my trailer, were very professional, courteous and provided me a very pleasant experience. Thank you.
-
December 2023 by scott curry
When I put my water in the cup holder it fell on the floor. Went inside to pay . They were almost $100 over the stated online price ( took about 45 minutes to get it corrected ) Beware!!!!!!! There is a hidden milage section. If you go over there is an extreme milage penalty!!!!!!They only allowed enough miles to get from one Uhaul to the drop off. Didn't have to go far away to pick up and drop off. They charged me over $100!!!!!!
-
November 2023 by Tessie Johnson
Check in and out process was efficient and fast!! Then entire team was friendly and answered all our questions….John is amazing.
-
November 2023 by Kristy Namey
Hands down best experience I have had with U-Haul.Location was so helpful.U-Haul changed the location of pickup I guess based on availability, and this location hands down went above and beyond to help us out.Ty for making my move that much easier.
-
September 2023 by Rolinda Jones
OTR TRUCKERS with Uboxes.They building you will need to go to is on TROTT RD.Turn at the first left on TROTT road before you get to their main building.On the left. (You will see uhaul trucks and trailers)They have a dock. You have to back up into the gated area.(you will have to walk over to the front to let them know you are there..they won't answer the phone.)Once you are done go to the left and circle back to Pan American Blvd. Take the right no trucks to the left.Try not to deliver on Fridays. The food pantry is open nightmare,(police patrolling traffic). If you have questions they will help.
-
September 2023 by J. Umpierre
Truck was ready to go on time. New equipment. Fast and friendly service. Janice was super. Thank you!
-
August 2023 by Celeste Breylinger
Amazing! I was able to do the reservation online which made moving literally across the whole state so easy. I went to the store to pick it up and Carter had the BEST customer service at the the counter I have ever seen! Please give this man a raise! He reassured me that driving the truck wouldn’t be bad and he was right! It was a breeze! I did have a little hiccup as the check engine light came on but I took it back to the store and Kody A came to my rescue, he diagnosed the problem and even helped my boyfriend and I load my car on to the tow dolly! I work in customer service and it’s rare these days that you find people who actually care! I cannot thank them enough! Seriously on one of my most anxious days these guys really helped me out! I am forever grateful
-
August 2023 by David Roberts
They charged me $39.50 for gas and I only drove the small truck 7 miles! I felt they treated me rudely, and they refused to give me a receipt. In my experience, this is terrible customer service. I will not do business with the UHaul on Pan American in North Port, Florida ever again!
-
June 2023 by Chiquitha Phillips
worst uhualim a truck driver, drove all the way from colorado to north porth uhual to deliver a customer ubox got there literally 2 min after 4pm and had to make a uturn because the rude two younger mens would not unload me saying its after 4 and they dont close till 7pm. they are Very much lazy sad to say
-
June 2023 by Carlos N.
I was try contact store over the phone and not one answer . I was drive in personally and they are very grosseries in store , very lazzy worked . I was feeling they no happy to work ! I requested talke to manager and assist management said they can not do nothing since him already decided . they have box size want and said can not sale because they completed inventory . 1 hours before storage closed . I wast my time to go over . I did not recomended no one go this storage . my phone number (215)617-6864 if manager want talke to me .
-
June 2023 by Ted L.
Went to refill 2 propane tanks. Hours say open til 5. Arrived at 4:45. Three employees sitting in office playing on phones. Was told they stop propane sales 30 mins prior to closing. Just full of employees that don't give a darned.
-
May 2023 by William Cloutier
The second time dealing with this UHAUL location. I have been impressed both times. All other rental places didn't have any vehicles to rent. I took a chance and Carter came to my rescue. Their cargo van was exactly what I needed. Super inexpensive. Highly recommend. Even though I am in Venice now, North Port came through for me
-
April 2023 by Wayne Witham
We reserved a 20 ft truck 1 week before pick up. We called night before to make sure it was ready,they forgot to order it. Sent us to venice , got there they didn't have one. Called all over,finally found a 15 ft. One in sarasota .
-
March 2023 by Bill Labbate
Worst U-Haul location I have ever used. Manager and staff are extremely rude and far from helpful.
