Verizon provides friendly and efficient service, with staff members like Preston, Matt, Curtis, and others who are knowledgeable and helpful. Customers appreciate the quick and smooth process of upgrading phones, transferring data, and fixing issues. Preston listened carefully to concerns and offered better options for internet use, helping customers find the right device for their needs. Matt made phone upgrades easy and quick, completing the process within an hour. Curtis and the team were professional, took time to explain the changes, and ensured customers understood their bills. Many customers mention that their experiences have improved since the current management took over, noting the staff’s attentive and friendly approach. Overall, Verizon is seen as a place with great service, helpful staff, and a positive atmosphere for those needing phone upgrades or help with their devices.
Absolutely wonderful experience very helpful and will go above and beyond for the customer
October 2025
Matt was awesome…made an appointment a few earlier….got there right on time….he took me right in….downloaded everything from the old phone to the new phone….walked out within an hour with everything working great!!! Honestly the best swapping to a new phone EVER….
October 2025
Great Service, very efficient and knowledgeable, thanks for the help. Shout out to Curtis and his staff, very professional
