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March 2024 by Christopher Tangye
Michael and Antonella made my day completely. Not only did they service me promptly, respectfully, and with extra help. But I haven’t been feeling well mentally lately, and they were such kind people with beautiful energy that they really changed my mood for the better for the day. Thank yall.
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March 2024 by María Emilia Fassino
They made my glasses wrong when I explained to them 5 times how I wanted them. And they didn't acknowledge me changing them. They want to charge me $100 for something that they didn't pay attention to the day they took my order. They speak in English among the employees as if the rest of the people do not understand what they say. Remember that you are in a country where 80% of the people speak and understand two languages... and with their face you can see that they know Spanish perfectly... I speak Spanish because it is my first language, I like it and I respect it. If you want respect, respect others.
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December 2023 by Dee Zitro
I must say the Customer Service provided was excellent! I called to ask a few questions & Michael was amazingly knowledgeable. He was the reason I walked into this location. Then I spoke with Will the manager who sat both my mom & I with Antonella. I must say that the frame choices were endless. We finally picked a pair of frames and the rest of our experience was flawless. The best part was how we communicated perfectly well and my mom was extremely happy with how easy Antonella made this transaction a smooth one. I highly recommend this location. Customer Service is very important to me! 5 stars +
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November 2023 by Patricia Trauth
Best Eye Exam Ever! Dr. Puja Koirala is very thorough in determining your true prescription. The equipment they use is top notch cutting edge technology! The price is super affordable even for the designer frames that they offer.
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November 2023 by Consulting Services
Best Eye Exam Ever! Dr. Puja Koirala is very thorough in determining your true prescription. The equipment they use is top notch cutting edge technology! The price is super affordable even for the designer frames that they offer.
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October 2023 by Eric Muntzel
I joined the Eye Care Club and was helped by Jazz. Jazz was very easy to work with, very professional and has a great sense of humor. She answered all my questions and really helped me in picking out new glasses and frames. Thank You Jazz.
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August 2023 by David Harris
Americas worst. Came in to get a price on lens for sunglasses and reading glasses. Was told sunglasses lens with with polarized when purchasing regular glasses is $40. Come in and it’s now $80. All associates were rude the entire time and the lady who told me $40 was there and lied and said she never told me that lol. Paid the copay and left. Avoid this place for real.
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August 2023 by Michtta Jean-Louis
Everyone seemed pleasant. Sanitation practices for equipment and provider is questionable and technology is outdated. Fax machine and scanner didn’t work at the time of visit. Dr. Puja didn’t go over the results of final exam with me nor did she ask if I still had a pair of my contact lense since I preferred those. But instead I was given trial lenses. Which was a waste of time since it didn’t work for me. Again, pleasant people but I think the focus of these visits should be on making sure patients understand their eye health before moving on to the products.
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August 2023 by ellie morris
I had visit this America's Best 2-3 years ago and thought I had gotten the best care. Beth was a jewel and each time I looked forward to working with her exclusively. I returned March 2023 for the eye exam met with the doctor who had been there for years, and purchased 2 pair of glasses. After I purchased the glasses I noticed my vision was still blurry, thought nothing of it and thought my eyes were adjusting to the new glasses. Two months later my eyes are still blurry and I cannot figure out what is going on. I phoned my primary care physician told her at my recent vision care exam there was no reported cataracts or glaucoma. When I asked him about my watery eyes and blurry vision he told me to use eye drops for dry eyes, then processed me to purchase glasses. Two weeks ago, I contacted my primary physician who referred me to her Ophthalmologist. Before I made the appointment, I returned to this America's Best last week and ask for the doctor and was told he left to another vision care facility close to his home. I asked for a quick appointment to have my vision re-examined so I could speak with the doctor. The doctor was from another office and she said the vision in my right eye had gotten a lot worse. I asked it changed tremendously in just 3 months?? Which I had noticed as well. After discussing my situation she stated the doctor wrote on my chart, I had beginning stages of cataracts. He never discussed this with me. He never asked my medical condition, never cared except to have me purchase 2 pair of glasses. I went back to this store a month earlier to ask, why was my vision so blurry and was told its probably due to anti glare on my glasses. The visiting doctor also stated they don't always tell patients of early cataracts because most medical coverage won't cover it until it has matured. Well I disagree. My sister's vision care specialist advised her 5-6 years earlier that she had early cataracts developing. My co workers and friends were told by their vision care that they were developing cataracts. Everyone who I have spoken to since this time were told they were developing cataracts except America's Best, this one in particular. I have read the other reviews and have never been so angry as I am today. I am appalled with the previous doctor, appalled at the attitudes of some of the staff, who I am sure and there has been complaints previously on these same people. I would never recommend anyone to go here if that is America's Best policy. Withhold eyecare information just to make the sale? The girl tried to sell me glasses after I got the new Rx from the exam. She said the manager would give me a discount if I purchased glasses. I did not feel I needed to pay for a new exam if the doctor had been honest in the beginning, but I paid for it anyway. No mention that my vision had had changed tremendously due to cataracts. The previous doctor wrote beginning cataracts, which might not be the case. He did not care only to sell the quota for the day. I feel violated, and this place does not deserve my business, the business of my friends, or family. Beware of this America's Best in particular. I was very angry and confused when I left. I came back and requested a copy of my records for the previous Rx, which contain the notes and comments of beginning cataracts from that doctor to use for comparison with my new RX. This is not over. I will meet with an experienced professional who will assess my condition. I can barely see correctly to work or drive because my right eye is do blurry. I work to make a living, and I need my vision to be clear. If not I need to know what is taking place or deserve to be notified of any changes to my vision. I am very disappointed that a vision care facility would not advise the customer of any changes. They did not care about the customer, they only cared for the sale of 2 pair of glasses.
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August 2023 by Shontell Brown
This will be my first time having an eye exam at this location. However, the representative (Jazz) who answered the phone was very snappy and unpleasant. Any questions asked she hesitated to answer. I hope that the doctor and the other staff are more welcoming and pleasant than Jazz.
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August 2023 by Mario
AB eye care center has a large selection and delivers on time. What really makes the difference is William Cason GM. William is not only helpful and friendly he was born to deal with people like me. If heading to AB hit the one off the NW corner of Commercial and Dixie. William will ensure you have a positive experience and find the best glasses that fit your smile.
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July 2023 by Ellie M.
I had visit this America's Best 2-3 years ago and thought I had gotten the best care. Beth was a jewel and each time I looked forward to working with her exclusively. I returned March 2023 for the eye exam, met with the doctor who had been there for years, and purchased 2 pairs of glasses. After I purchased the glasses, I noticed my vision was still blurry, thought nothing of it and thought my eyes were adjusting to the new glasses. Two months later my eyes are still blurry, and I cannot figure out what is going on. I phoned my primary care physician and told her at my recent vision care exam there were no reported cataracts or glaucoma. When I asked him about my watery eyes and blurry vision, he told me to use eye drops for dry eyes, then processed me to purchase glasses. Two weeks ago, I contacted my primary physician who referred me to her Ophthalmologist. Before I made the appointment, I returned to this America's Best last week and ask for the doctor and was told he left to another vision care facility close to his home. I asked for a quick appointment to have my vision re-examined so I could speak with the doctor. The doctor was from another office, and she said the vision in my right eye had gotten a lot worse. I asked if it changed tremendously in just 3 months?? Which I had noticed as well. After discussing my situation, she stated what the doctor wrote on my chart, I had beginning stages of cataracts. He never discussed this with me. He never asked my medical condition, never cared except to have me purchase 2 pairs of glasses. I went back to this store amonth earlier to ask, why was my vision so blurry and was told its probably due to anti-glare on my glasses. The visiting doctor also stated they don't always tell patients of early cataracts because most medical coverage won't cover it until it has matured. Well, I disagree. My sister's vision care specialist advised her 5-6 years earlier that she had early cataracts developing. My coworkers and friends were told by their vision care that they were developing cataracts. Everyone who I have spoken to since this time were told they were developing cataracts except America's Best. I have read the other reviews and have never been so angry as I am today. I am appalled with the previous doctor, appalled at the attitudes of some of the staff, of whom I am sure there have been complaints previously about these same people. I would never recommend anyone to go here if that is America's Best policy. Withhold eyecare information just to make the sale? The girl tried to sell me glasses after I got the new Rx from the exam. She said the manager would give me a discount if I purchased glasses. I did not feel I needed to pay for a new exam if the doctor had been honest in the beginning, but I paid for it anyway. Not to mention that my vision had had changed tremendously due to cataracts. The previous doctor wrote beginning cataracts, which might not be the case. He did not care only to sell the quota for the day. I feel violated, and this place does not deserve my business, the business of my friends, or family. Beware of this America's Best in particular. I was very angry and confused when I left. I came back and requested a copy of my records for the previous Rx, which contain the notes and comments of beginning cataracts from that doctor to use for comparison with my new RX. This is not over. I will meet with an experienced professional who will assess my condition. I can barely see correctly to work or driving because my right eye is blurry. I work to make a living, and I need my vision to be clear. If not, I need to know what is taking place or deserve to be notified of any changes to my vision. I am very disappointed that a vision care facility would not advise the customer of any changes. They did not care about the customer, they only cared for the sale of 2 pairs of glasses.
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July 2023 by Mario A.
I visited Anerica's Best Eyeglasses and they really are a great company. They gave me a thorough eye exam and I selected two nice franes. I recommend them.
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June 2023 by english2643
Great service and very courteous and professional staff! Jasmari provided great assistance to my wife and I!
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June 2023 by lucinda at south beach
OUTSTANDING CUSTOMER SERVICE!!I went today to get three pairs of glasses repaired and thanks to Will I had friendly, professional customer service and it only took 10 minutes to fix all 3.I have been going to this location for many many years and i know I will continue. Thank you!!
