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March 2024 by Yordanis Izquierdo
This location gave a very pleasant experience.Many services in one place.The girls were so professional and polite, Maggie is a great agent, very customer service oriented, professional and patient.
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October 2023 by Ft. Lauderdale Skilled
I have been coming to this location WEEKLY since October of 2022 to cash checks for two different businesses and then place the cash into my Bank of America business account & personal account for Navy Federal. I go to this location because it is less than a half mile from my office and was extremely convenient. But for some reason the male with no name tag who cashed my check on 9/22/23 around 11am, did not want to count my cash after I requested 20s or 50s instead of all 100s. The reason I requested 20s to begin with is because a few weeks back I got an old 100 bill which turned out to be fake. I came into the branch the next day and the manager, Karen, replaced it right away with all 20s.I will no longer be coming to any Amscot locations. It’s ridiculous a teller does not have to count your cash in front of you to make sure they are giving you the right amount. If you are reading this, PNC & Chase are really close by but have longer wait times. If you have the time, its worth it so you know you aren’t being taken advantage of and treated poorly.
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July 2023 by Michele Martinez
This location is so clean and there very nice and knowledgeable on all there services. The money orders are fast.
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August 2022 by Sanm Corona
Got here at 9:03 Sunday morning. The store which opens at 9:00 was locked. Nobody showed up with keys until 9:20 and the keys didn’t work. It’s 9:40 and I’m still waiting.If your staff was 20 minutes early instead of 20 minutes late perhaps you would be open by now.I finally called the pompano store and they were kind enough to investigate. It seems they had to call a locksmith. I guess the already late staff didn’t want to let their customers that were standing in the hot sun know. DISGUSTING BEHAVIOR
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November 2021 by Jayskull 876
Slowest staffs ever ‼️‼️‼️‼️
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July 2021 by Josselyn Vega
I found this amsxot to be very informative, friendly and very helpful. Thank you ladies.
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April 2021 by xHollywoodVante
Went in today @5pm & didn’t get served til 5:45, Staff is very slow at that location & they try to multitask by helping other clients while helping you but they aren’t that skilled for that, Cassandra was the lady who helped me but she wasn’t much help at all, She instantly started asking uncomfortable questions, such as “What’s the money for” Then she gets on the phone & comes back & said she can’t process it, A simple Western Union, I assume she figured I was pulling a scam but all my credentials added up & I had to leave the store without even a reason of why I can’t get the money, I’m tact she told me that I wouldn’t be able to collect the money at all, so she red flagged 2 of my transactions with no reason at all, She needs to be fired or even demoted to Janitorial or Plain out fired, horrible services & because of it I will never use amscot again, big or small transactions never again....
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April 2021 by Desiree Martin
Staff do not respond or let you know what's going on. Very rude.
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December 2020 by David Layman
I found the store to be clean, and the staff efficient and friendly. I was there to pay off a Payday advance I had taken from another location. This was no problem, which I greatly appreciated.Keep in mind when you read these reviews, some of them are left by disgruntled employees that the store was unable to help. Save for the fact that one of the two ATMs was out of order, my experience was very positive.
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March 2020 by Raul Barrera
Worst customer service ever was waiting for 20 minutes didn't even get attended. They have two employees on site only one working but very slow do not come here
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January 2020 by Marta Diaz
Wish i could give you 0 stars .just waste my time check wasnt even cashed and made me put my info ..2 times i try to cash a check 2 times waste my time .very disappointed.
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November 2019 by Wes B
I would give ZERO STARS!!! The staff is absolutely horrible and unintelligent and screwed up dates that caused me to pay extra fees for no reason!! Rude, unintelligent and completely unprofessional. Typical Florida device. I highly suggest you NEVER go here
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July 2019 by Angel Miller
Wish i could give this place no stars. Trust me, you're way better off paying for a money order next door at publix. The staff here loves to look at you and then pick who they want to serve, its the opposite of first come first serve. Might be one good employee but mostly they're all incompetent.
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February 2019 by Bria Jones
Worst customer service ever
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January 2019 by Keisha
This Amscott location is extremely horrible, the set up they have when u walk in is something else and even confusing to the employees. The cashier Shelly-Ann extremely rude, asking for my daughter's information and expecting her to yell it through the glass instead of passing her a piece of paper and pen and asking her kindly to write it down. So when I told her that she is not yelling out her info, pass a pen and paper for her to write it, she told me, "look lady, I am having a stressful day and I don't need you adding on to it" smh. The check was not even cashed cause of the cost that she could not negotiated. Smh, I work in the medical field and there is no way that I can express to an upset patient how bad my day is going. Shelly-ann really need to be retrained, never know when secret shoppers are coming through!
