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October 2023 by Stefan L.
Very unpleasant experience every time I go to this location. The staff is extremely rude and with attitude, doesn't even say hi or even tries to be helpful like they don't want to be there at all.
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July 2023 by Ken R.
Whenever you need customer service, the wait time exceeds 20 minutes.............every time. If BoA knows this, why doesn't it hire more people, or train the people that they have? And please don't blame COVID! BoA has been marginal for a long time!
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April 2023 by Arnold S.
Bank of America in Oakland park Blvd, Florida is worsen in giving services to clients. I went several times in many days to find someone to notarize two simple papers for me . They refused and said they were booked for today. I came back next day they did the same things again. I am a client since 2009 with bank. People are so lazy there. Event I waited after fee minutes they came to me and said they are too busy. I am not sure you guys can go and waste time over. Not recommended!
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April 2023 by Robert S.
This is a convenient Bank of America located on Oakland Park just east of Dixie Highway, so it's convenient if you are in the Oakland Park and/or Wilton Manor vicinity. The drive through area is ample with three stations for drive thru banking and three drive thru 24-hour ATM machines, these ATMs have large screens and they are really easy to use. As you exit the drive through area, you are again on Oakland Park Boulevard and you can easily make a right to keep on going with your busy day !!
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March 2023 by Hien V.
Childish attitude for my confusion on how their system works. Not helpful. Hard to trust this bank when they treat you like a burden. I was only trying to make a deposit.
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January 2023 by Google user
I went here last week and sat down with a middle aged (spanish)gentleman. He had a attitude right out of the gate. This continued throughout our conversation. He was condescending and when what I was asking for was actually correct ( he kept saying i couldnt do a certain thing) he had a irritated demeanor. His actions were causing me to be more stressed out then when I walked in and escalated my attitude towards him.
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January 2023 by Jessica B
I went here last week and sat down with a middle aged (spanish)gentleman. He had a attitude right out of the gate. This continued throughout our conversation. He was condescending and when what I was asking for was actually correct ( he kept saying i couldnt do a certain thing) he had a irritated demeanor. His actions were causing me to be more stressed out then when I walked in and escalated my attitude towards him.
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June 2021 by Jake F.
Horrible service. Lady working counter was rude and unhelpful. I'll be taking my business elsewhere and would recommend everyone else do the same. This location gives BOA quite a bad look..
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August 2019 by Casey O.
Always a long wait. I've been in line to make a deposit for over 20 mins so far. I have yet to have a quick or pleasant experience. Update: Still shitty
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June 2019 by Brianna O.
Always a long wait. I've been in line to make a deposit for over 20 mins so far. I have yet to have a quick or pleasant experience here.
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December 2018 by Dione M.
I opened up an account online so went into this location to make first deposit. The line was short, no wait, and the teller (Djino) was very friendly and professional. He told me I had to call customer service to get my first debit card. I walked out and did so but was told I can also get it from the "financial center". I walked back in and waited almost an hour before a customer service person helped me. There was no sign in process and only one person ahead of me, who waited almost as long. Someone came by to inquire if I had been helped and told me I needed to have had a signature card, which was apparently not accurate. Finally, I was seen by Fernando who was very polite and helpful. Three stars due to the long wait and disorganization.
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June 2018 by Richard S.
Typical B of A branch, no staff. The drive thru is across the street. The machine out front took forever.
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April 2018 by Cody F.
Elizabeth was of great help. However, the management at BOA on Oakland Park Blvd has by far the most awful customer service. There is always only one teller available and an hour long wait at any time of the day. If there are two tellers working, (Which is extremely rare) they usually have one teller running back and forth between the line inside and the line in the drive through. If I didn't have to pay my bills through the bank, I would avoid this place at all cost. Not to mention the manager is always getting in arguments with the customers every time I am in line. ( Not kidding, have seen over 5 people getting in yelling arguments with this guy. ) There is literally always people at this location clearly frustrated from standing in line for an hour while management just stands around. Every other bank of America is usually hassle free but this location, Beware! Don't say I didn't warn ya :)
