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December 2023 by Swan Tyrell
Good costumer service and great repair work . I would totally recommend others to use this company
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December 2023 by Bobby Milord
Great Service! Everything was done in a timely manner.
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October 2023 by Eliza Lapierre
Factory certified, we’re absolutely great people to work with after my accident! Javier and Jamie were both extremely helpful. My car looks and feels like it did the day I got it from the dealership!. Thank you factory certified for making my car look and feel brand new again!
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September 2023 by Henry Lopez
Got into a fender bender the Gentlemen that hit me recommended Factory Certified Collision. BEST experience! Javier the shop manager was AWESOME and delivered my vehicle in the exact time as promised. HIGHLY RECOMMEND!
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September 2023 by Wesley Chau
Scammers and theives. BEWARE of these people who work with companies like A Superior Towing to swindle customers and charge ridiculous fees.No doubt their 5 star reviews here are either bots or articula as well. Check the other 1 star reviews here… it’s either 1 or 5 stars I wonder why!
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August 2023 by Carole Green
If you are looking for compassionate people, and excellent service, look no further than Factory Certified Collision. Javier the mechanic was diligent in making sure that everything possible was done to have my car in tiptop shape. The office manager Jaime was on top of everything all of the time and kept me totally informed of the progress. I have never received better service Thank you all so much.
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August 2023 by Bunny Heiress
Jaime the receptionist was AMAZING! Javier made sure everything was taken care of. They answered all my questions and communicated very well. They also set me up with a rental car. My car was returned in great condition, BRAND NEW! No issues at all.Services: Transmission
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August 2023 by Marie Augustave
These people are thieves. My car was supposed to be at a different place for repair and I received a phone call from a girl called Jamie. I told her that my car was going to a place near my house. She told me that she was representing the company. She misled me .They have arrangements with the towing company to steal people cars and drain their insurance. They have my car for almost 3 months and nothing is being done but asking my insurance for money..4 months still without a car. Javier is not pick up calls from my Insurance company.
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July 2023 by Claribel Edmond
Javier is beyond amazing! He has treated me like family. He worked really hard with my insurance company to get all my repairs done. I will definitely be back if need be!Services: Tires
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July 2023 by hiromi uehara
I highly recommend this shop because they are very kind and professional. Ms Jamie communicated with me and updated me until the end. In Apr 2023, by flood in Florida, my car was damaged internally and got taken to this shop while my insurance was working on the case. They always answered the phone, prepared paperworks electronically. When I needed to access to my car, they helped me right away. In the stressful situation, they made it easy and I had zero issues with them! I really appreciate their help and I recommend it 100%Service: Transmission
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June 2023 by rubie noel
Lino, Ashely, Jamie, and even the new guy who started a week ago are all wonderful. My husband had a terrible accident. We weren’t sure how to go about handling our car and the insurance. This crew made my experience easy. The minute they heard about the incident, they help me right away. Making me feel at ease. These guys know what they are doing. And certified with the major car companies, no after market parts. Certified! If you have a lease this is where you want to go. It will be approved by the major dealerships! Other places will put after market parts to benefit from the savings, but not good when turning in the lease. Thank you factory certified for helping me out!
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April 2023 by IKINGJEFF
Love these guys! Excellent service. Amazing staff, got my car back better than before the accident. Had a couple issues insurance related but they were able to resolve and keep me updated about everything. I would highly recommend this company. Hopefully nobody hits my car again but if they do I definitely know who to callServices: Tires
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April 2023 by Felipe Moncaleano
Jamie, Liz and Javier were kind and did everything they could to expedite the repair process. They also waived charges that my insurance (Progressive) didn't cover. The repair did take longer than expected, but I appreciate the efforts of everyone involved.
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April 2023 by Money Baby
Javier does amazing bodywork! My truck looks brand new. Shout out to jamie and Liz in the front, thank you for taking care of me.Services: Painting
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April 2023 by Niki Vybez
My car was in terrible condition when it was towed into Factory Certified Collision. It came out brand new! Quality work! Hands down you all are the best of the best.Services: Painting
