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July 2023 by Denny Todd
I could not ask for a better place no one could figure my 2003 Dodge out. I found this place on Google and call them. They gave me a few different ideas I ordered a new PCM from them rebuilt I mean and it has worked for the last 8 months it started acting up again and without any hesitation they sent me a replacement the truck has yet to give me problems. I live in a small town in Missouri. Very grateful that I found this place and I would recommend them to anyone
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May 2023 by Ronnie Dean
These guys provide great parts I’ve used them twice now and both times were great thank you
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March 2023 by Duane Wheeler
diagnosis pointed to need for F150 computer replacement for "cranks- no start" est. $1600 repair.. I ordered a proTech unit and installed myself.. *Bingo! after a "peramiter reset" by local locksmith.*THANKS!!
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February 2023 by Ryan and Emma Martin
Excellent product. Bought an ECM for a F150, been working for 5 years now, never a problem. They saved me a lot of money and shipping was quick. Highly recommend them for vehicle computer needs. Also, it was as simple as plugging in the new computer and removing the old. Changing a vehicle computer isn't as hard as it sounds. at least on a '05 F-150.
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December 2022 by Leigh Wesley
Very happy that the ECU I ordered for my 06 Ford E450 6.8 was expedited as requested and worked flawlessly. I would buy from ProTech again. I had so many problems with other big name vendors I found on Google, it was good to have a great experience for this hard to find part.
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December 2022 by Abi Longo
I had to come on here and leave another review because I received a phone call from Chris inquiring about our return and he was very nice about saying that we will get our money back and I kindly told him I would let him know when it was shipped. Shortly after that he asked if I had to leave that one star review yesterday and I said yes, because we had a very unpleasant experience. He asked if I could remove it and I said I would take it off once we received our full refund of $500. He then said that if I don't remove my one star review, he would leave our business a one star review. He said he would give us a one star review even though he has never had any service performed at the shop. He threatened our business simply because we left him a one star review for the poor performance we received from this business. I am only writing this second review because I think it's extremely absurd for one business to threaten another simply because we genuinely had a bad experience whereas he has never even been to our shop.
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December 2022 by Abigail Longo
I wish I could give this place zero stars. We own an auto repair shop in Brooklyn, NY and they sold us on a NEW computer for a Chrysler 300 for over $500. When we received the computer, not only was it used, it was painted to look new. When it was installed over 14 engine codes were diagnosed making the car significantly worse than it was with its old computer.
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September 2022 by Highland Park Automotive
Purchased a PCM for a customers 2002 Lincoln Town Car that is obsolete from Ford. The first one that was sent wound up being no good. Was sent another one with no argument or trouble.
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March 2022 by Sherry King
Omg! My Ford truck was at the mechanic shop from November 8, 2021 until February 16, 2022. We knew what was wrong. It was the engine computer. My truck wouldn't read no other pcm. I accidentally came across ProTech in February. Within 3 DAYS I had my computer engine. I called Steve, left a message. He called me back within 10 minutes. They're VERY knowledgeable about engine computers. My truck is up and running. Thank You Jehovah God for bringing ProTech into the mix. Cause NOW it's fixed ????!
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March 2022 by Kerri Whitener
Great company to work with! They truly went above and beyond to help me with my PCM issue. In fact it wasn’t even a PCM problem, which they helped me diagnose. They were understanding of the situation and gladly refunded my money when I realized the $800 part I ordered wasn’t necessary. I highly recommend this company. Thanks Chris, for all your help!!
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December 2021 by Travis Golightly
I found a few of these guys competitors first, and as I read the reviews of the companies, I was speechless over the terrible situations that their customers found themselves in. When I first found ProTech, I noticed that the PRIDE of their website was customer reviews. And I’m so happy to be yet another happy customer. These guys are the real deal. They called me within an hour of placing my order to give me some additional information, and I was constantly updated about the process of the order. It shipped within a day, and arrived earlier than expected. The most important thing: IT WORKS PERFECTLY! I could not be happier.
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December 2021 by Gary P.
They're initially nice to deal with but any company that charges a 30 % restocking fee for a return is operating on an epic scale of greed. Won't be buying from them again.
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October 2021 by Rick T.
I disregarded some of the bad reviews I'd seen, after looking at other vendors who offered to sell a replacement computer (PCM) for my 2007 PTCruiser. ProTech Auto Systems in Florida appeared to be the real deal...and they were. I worked through this company and got one for $399, installed it myself, and saved over $1000 from what a dealership wanted for the job. Now, the really great news...they sent one that had upgraded programming. I had panel indicator lights work that never appeared before when I bought this used car from Enterprise. The ABS brakes really worked...oh, boy. Suddenly, when I pushed the gas, wow! Never had that much zip, ever...but that's not all. It's an old car, driven mostly short distances in town. Gas mileage was about 14.5 mpg. Now...I'm not kidding, it's over 25, and that's based on real usage. These folks were great and patient with me. I can get a bit confused at my age, and they helped me a lot. They get big gold stars from me and my "like-new" Cruiser. Rick Tobin
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October 2021 by Bird Nerd
Finally it runs again! I waited awhile to write a review to make sure that everything was in working order and it is! Very happy with my purchase. Would highly recommend, especially after seeing all the other companies that are awful to deal with. Very nice to actual talk to someone, give the VIN, make sure the part works & fits, plus offers a warranty. So far so good! Thanks so much!
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October 2021 by Tim Moen
I live in a very rural small town area and a local shop told me my truck needed a computer and they couldn’t fix my truck and that I’d need to take my truck to the dealership. I knew if I took it to the dealership I’d be without my truck for weeks, not to mention the excessive cost. So I researched online and found Protech. I called them and they didn’t have my model PCM on hand, but ordered one in and got it ready and mailed it Priority Mail. Got it a day earlier than expected and got my truck up and running. Thank you Pro Tech !
