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November 2023 by Chelsea Mcnamara
Shavar provided amazing service!!! Super welcoming and knowledgeable.
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November 2023 by Scott Friedman
Very happy with the customer service. I don't have an account there but my landlord dies. So I have to go in with a check and deposit it in her account. The steam members are always so nice and gave a great smile. Today Juan helped me and answered all my questions I had. Jennifer was who helped me the last time I was there. Both were very friendly and gave great smiles.Today I was witnessed a rude customer. All the representatives handle him with grace and with a pleasant smile.I am grateful for the wonderful experience I had today and in the pass. If I ever need another bank I will go to them.Have a great day!!!
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November 2023 by Kasey Westbrook
Worst branch ever. Never answer the phone when you call. Have you waiting on hold for a very long time. They really need some type of training at this branch.
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October 2023 by Ftl S.
Very happy with the customer service. I don't have an account there but my landlord does. So I have to go in with a check and deposit it in her account. The steam members are always so nice and gave a great smile. Today Juan helped me and answered all my questions I had. Jennifer was who helped me the last time I was there. Both were very friendly and gave great smiles. Today I was witnessed a rude customer. All the representatives handle him with grace and with a pleasant smile. I am grateful for the wonderful experience I had today and in the pass. If I ever need another bank I will go to them. Have a great day!!!
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October 2023 by Stefanie Roman
Worst location ever !!! Been waiting in the drive tru for 12 minutes , looks like don’t have enough people to work , and the teller talk to me with attitude says she was with other customers never apologized for the delay definitely I don’t come back to this location ?? most inconvenient bank
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September 2023 by Sepideh A.
Worst drive true waiting in my car for 20 min i don't understand why we need wait so long is mot normal
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July 2023 by Brian Miranda
After waiting 6 minutes at the drive-thru window (green open sign overhead) and pushing the button for service at 12:15pmET on 7/6/23, NO ONE came to the window. Time to rethink where I have my business accounts. Certainly NOT America's most convenient bank!!
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July 2023 by Kelly Buch
“America’s most inconvenient Bank”I just drove to 3 different locations to make a deposit and every single ATM was down. Wild?
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April 2023 by Reena Hairboss
banking with you is smooth but!!! the new workers u got .. that serious looking face girl at the front need to go too much attitude!!! imma switch soon
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December 2022 by Adueze Anamaria
They don't know what they are doing - went in to request a credit card and I specifically asked if it's possible to get a credit card if I reside in Iowa. They assured me it's all good and one week later I get denied with the reason: customer resides outside lending area.
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October 2022 by Brian Jay
Amazing experiences every time. In a class of their own, highly recommended.
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October 2022 by Daniel F.
I have been banking with TD for close to 2 decades and I have never been made to feel so uncomfortable. I needed a few checks as I am purchasing a gift for my wife and before I can get the words out the answer was NO. Then when I finally said please confirm the reasoning provided after much push back from the teller and manager Hayley, they still denied me the temporary checks I needed. It's not the process or the rule which is NEW because I have many times received temporary checks from this branch as I respect that. It is the condescending tone and apparently glee for them to tell me no checks will be provided. I then opted to get a cashier's check and literally was interrogated about my accounts and a transfer I did this morning after I already confirmed my identity at the start via DL as well as debit card which worked against me as I had to explain where and when my accounts where opened and ironically that is why they could not provide temp checks. The manager Hayley needs to know better and try to be nice to every person that comes in there even those like myself that are on the tan side. I will never go back to that branch and have it in my mind to move all of my 6 accounts to another bank that will value my 20 years of patronage. Treating customers with contempt in any capacity especially masked as customer service with a fake smile is still contempt. I will not be banking at this location again.
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September 2022 by Jacob
I mean really people with the negativity??? The employees at this branch are very nice and very helpful!!! They get up every morning, report to work, and do the best they can!!! I'm a grouchy old man, and I'm satisfied with the service!!! I go in, I take care of business, and I leave...something you should consider doing!!!
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August 2022 by Allabout Success
Hayley fashoda the assistant manager was super helpful and educated towards her field of work! Very welcoming and respectful! She made sure that I’m taken care of! Especially having bad experience with previous td bank in Virginia. Hayley knew what she was talking about, she was helpful, she knew exactly what needed to be done! Thank you! Great job!
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July 2022 by Nameer
This is one of the best banks in south Florida. Love this particular branch. I know the tellers by name and they know me as well. Rarely more than a 5 minutes waitGreat customer service