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November 2023 by Diane Hagan
They brought my baby back to life after a "reputable" oil change comp put the wrong oil filter in my car and my motor seized.
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November 2023 by Logikal Reazon
If you use this conpany take pictures inside and out of your car with the utmost detail. They will charge your insurance for repairs not completed. Make sure to ask them and check every single repair done by this place. They do not take pride in the work.Heres the short version. Came for hail claim. My experience was not great and I was lied to about some repairs done and also caused $800+ in damages that I had to have repaired by Caliber Collision through my insurance. They also charged my insurance for repairs not completed. I have all paperwork and detailed receipts from both companies on the completed repairs just in case the owner wants to play games.All glory to God.
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November 2023 by Ileana Betancourt
Very nice experience!But frankly, I don't want to meet again! Lol
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July 2023 by Cycloneshockey94
It is nearly impossible to find a good, honest paint and repair place in Orlando. Rachel's quality of work can be summed up in one word, Perfection. My 6 year old car now looks like it came off the showroom floor.Services: Auto body & trim repair
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July 2023 by Valarie Brown
Although my car was totaled by the insurance company when I went to retrieve my belongings the associates at Rachel's was very nice and very helpful.
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July 2023 by Alyssa Pleasant
Went to Rachel’s for an accident and they fixed my car and worked with my insurance and was quick and helpful and knew what they were talking about. I appreciate it!Service: Auto body & trim repair
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May 2023 by steve key
They were not interested in doing work on my vehicle. The woman I spoke to would not even get up from behind her desk and look at pictures. I was in the lobby and she was in another office. Very lazy. Could have cared less. I encouraged her to at least look at pictures. Nope.
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March 2023 by Mrs. Silva
Excellent service. Everyone was very easy to work with and the repair was very well done. We were very pleased and will be back if necessary.Service: Body & Trim
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February 2023 by Jeff Carter
What a great experience I had getting my car fixed here! From the estimate to dropping off to the actual work and paint everything was 100% perfect! I worked with Dan who also stayed five minutes extra so I could pick up my car for the weekend. Kudos to everybody and thanks!Services: Body & Trim
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December 2022 by Ernest O.
The team here is great. They recommended a paint less dent repair which they do not do at the shop but sub out to a different provider. He just so happened to be at the shop looking at another job and gave me an eval/quote and schedule the repair. They can do the repair in my driveway which is great. This shop didn't work on my car but they are honest and helpful! Thank you!
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November 2022 by Melissa Pedone
Helped us out with a small hood blemish. Very professional and kind.Service: Painting
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November 2022 by Christopher Wilson
Rachel's did an awesome job on my Volkswagen! My Tiguan runs and looks amazing. Thank you for such great quick work to get her back on the road!Services: Engine repair
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October 2022 by Chris Mullet
So accommodating, open and customer driven! They made sure our vehicle was ready prior to vacation and were great to deal with!
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June 2022 by M Machado
Service is excellent. Hopefully we won't have the need, but if we ever do, we would choose Rachel's again.
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March 2022 by Tracey M.
Amazing customer service! Donna was extremely helpful and responsive! Highly recommend Rachel's Collision Center!
