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January 2024 by Al Martinez
Driver very professional and courteous towards my property
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January 2024 by FT ROB REVIEWS
AmeriGas has horrible Customer Service which is run out of the Philippines now. Just trying to order gas can take over an hour with automated payment options failing and sending you right back to Customer Service. Best advice is to look for a local gas company that is still run by Americans. Good luck!
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January 2024 by Victoria Judy- Bozard
It was horrible. I basically was rob by your company and had to wait 3 weeks for it. I will never do business with this company again
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January 2024 by Meek
The level of agitation I have right now has skyrocketed! I paid over $500 on Christmas to have a full tank delivered. I was given the time frame of Dec 16 to Jan 1 2024. No one ever showed up! I called on Jan 2nd the first rep stated it would be an additional 10 days! I asked for a supervisor at that point. The supervisor had to expedite my delivery she agreed Amerigas dropped the ball. She offered to waive my yearly fee because of this. She stated if its now below 5% the tech would have to come check to make sure there aren't any leaks. The guy came filled the tank and left! Not once did he come check. My mom car was in the yard plus she was too the front door. Now here we are today and I'm being told it was at 5% the guy locked the tank! And I would have to wait an additional 20 days! So I can't heat my home I can't cook I can't do anything with 3 kids in my house! I keep getting the run around. Here the kicker THEY WANT ME TO PAY FOR THE SERVICE TECH TO COME UNBLOCK MY TANK AND DO A LEAK TEST! I'm beyond mad right now
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January 2024 by Jesse Rose
If only they were 10% smarter then what they are working with !
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November 2023 by Nadia LW
Delivery was a month after request. Communication fr customer service was redundant script. Almost ran out of gas (to 3%), told I had to be home, didn’t know when delivery was going to be. Finally delivered when I wasn’t home and no pressure test performed as advised by company
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October 2023 by Josh Whiteneck
My mother’s tank had a leak, they had to dig it up, and she has been waiting weeks to get a new one! Weeks!!!I think we are going to use a new company.Awful service
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October 2023 by Teri Brennan
You are on top of your game. I have not had a single bad experience with your company since we switched from Davis Gas to your company. All your drivers are friendly & courteous. I always have a good supply of propane. Our sales Rep. Jeffery Becker showed up at the right time to get us on board with your company at AmeriGas. I really appreciate him stopping by to check on us when he did. Great Job!
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October 2023 by Michael Smith
I'm of the opinion had I not followed up several times I would still not have gas service to my home. Wasn't like this when there was a local number you could call to handle issues. Now AI and offshore call centers run your business. No wonder customer service is in the trash can.
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October 2023 by Billy G
STAY AWAY FROM THEM! GET YOUR MONEY AND DELAY YOU WEEKS FOR YOUR DELIVERY. FERREL GAS NO BETTER!
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August 2023 by Joey
Someone was supposed to come by in fill my tank three days ago and every time I call about delivery they can’t tell me anything also, the voice message says “scheduled to arrive by the end of day” it’s been telling me that for three days now.
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August 2023 by 1 2
Called to have a 250 gallon propane tank installed and filled. The sales rep asked me what I was going to use the gas for and told her to run a generator. She told me they won't install and service that tank because I would not use enough gas to make it worth their time and effort and profit.In this day and age it's good to know that a company doesn't need any new business. With that type of response I am glad I won't being doing any type of business with this company.
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August 2023 by Richard Hoffman
The first fill was ez and the person in the office was very nice setting the fill and inspection up great job everybody!
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August 2023 by Hetram Puran
I am not satisfied with this company. I don’t know how you guys provide service and don’t let customers know immediately
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June 2023 by Cathy Tyus
Lets start with there web is great simple to schedule appointment for delivery, after they arrive on your scheduled day they check for leaks and then proceed to fill the tank. The final step ,they pack up leave a statement. Will be using this company for years to come.
