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January 2024 by AA DesignExcellence
The burly Hispanic guy working in there I didn’t catch his name. Very rude. Pompous attitude. Cut me off and barely gave me a chance to speak and acted like I was wasting his time.I work in the plaza at an adjoining business as a Store Manager.I came over at a slow moment on a Sunday to ask a question about their new Internet Air.I can only imagine how he is with random customers.
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November 2023 by James Braisted
Went to the AT&T store to change my billing address, very quick and easy
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November 2023 by Teresa Mackey
Excellent customer service from store manager Nick! He resolved my phone issue within minutes and was also able to save us a few dollars on our monthly bill. Highly recommend visiting this location when you have phone needs.
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November 2023 by Jan Hennicke
Nick at the Ocala Florida store on 200 is the best employee AT&T has!!!! Smart, helpful and he wants his customers to be 100% satisfied!!!!! He is training Marco and Marco is top notch as well!!
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November 2023 by Ronda Hodges
Had great service and customer satisfaction with Nic at AT&T on hwy 200 Ocala (even though it was Friday, the 13th), haha.
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November 2023 by Elizabeth Ramirez-Velazquez
Marco was very knowledgeable great customer service, great personality. Answer all questions.
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October 2023 by Audrey Poissant Beebe
Nic Pardee has amazing customer service and so very helpful. What an amazing experience.Go see Nic you won’t be disappointed.
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October 2023 by Tyron Tonge
Nic was a great help today, Thank you for everything much appreciated.
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September 2023 by R “Fogster” Fog
The salesman was very helpful, although this is his last week working there. He did his job.
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May 2023 by aline Hans Lima
You know when you get to a place 10 minutes before it closes because you really need it and people treat you super badly? This time was the opposite! Pablo received us with a big smile, super professional and explained everything thoroughly to us.Thank you Pablo, you are amazing.
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April 2023 by christine kemp
We came to AT&T and very frustrated from last provider. Brandin did an excellent job helping us. He was excellent and great customer service. Very pleased!
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April 2023 by Eric Heumann
Easily the worst AT&T I’ve ever been in. Everyone in here is a scam artist looking to charge you dozens of extra fees. Our salesman (Raymond) told us we could trade in our phone for $800. So we got a new $800 phone. Except after it was processed weeks later it was changed to only $350 value resulting in hundreds of dollars of increase in our monthly bill. Since we weren’t happy with that trade in value we were told we could return the new phone but it would cost $55 restock fee. This place is a joke and the salesman are snakes and so is the manager Tom. DO NOT GO HERE. RUN AWAY FAST.
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April 2023 by Kristal Enloe
We have many stores in Ocala fl...but the AT&T store located on 93rd st in Ocala FL has the best customer service I have ever had at an AT&T BRANCH. BRANDIN AND PABLO were both knowledgeable, courteous and professional. They took the time to explain and complete every request that I had. I would highly recommend that anyone wanting exceptional service drive the extra mile to this location. You will not be told they can't help you...mainly because they TAKE the time even when you aren't purchasing anything. I was pleased.
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April 2023 by Lillian Newhouse
Brandin is the best with helping us with our phones. He is a very nice person and helpful
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March 2023 by randall rossman
AT&T has a gem in Brandin. We swapped over 5 lines from Verizon and had so many issues so we brought it in and he was able to get it done quickly and efficiently. After that we purchased 3 screen protectors and he installed them and made sure they were perfect.He has such and upbeat and positive attitude and I hope AT&T recognizes him.
