CAMPUS USA Credit Union, established in 1935, is a not-for-profit cooperative that prioritizes its members' needs, providing low-fee financial services and competitive rates on deposits and loans. Reviews highlight the exceptional customer service provided by staff members, with many customers expressing gratitude for their experiences. Heather Hoffler is frequently mentioned for her outstanding service, as she goes above and beyond to meet customers' financial needs with speed, kindness, and efficiency. Her ability to create a supportive environment has left a lasting impression on many members. Roxy Valles also receives praise for her thorough explanations and helpfulness, particularly in guiding customers through auto loans and refinancing. Additionally, Nicholas Powell is recognized for his long-term commitment to customer care, and Becky from the mall branch is celebrated for her ability to help new members overcome past challenges. Overall, CAMPUS USA Credit Union is highly recommended by its members for its dedication to customer satisfaction and the personal touch provided by its knowledgeable staff. The credit union fosters a welcoming atmosphere, making members feel valued and supported in their financial journeys.
Becky is absolutely phenomenal! She helped both me and my boyfriend with numerous questions regarding credit and car loans. She was very knowledgeable and goes above and beyond with her job. I highly recommend Becky and truly cannot say enough good things about her.
May 2026
Shaun is always amazing. I come in to share branch and every time I come in he is wonderful and always helpful. He has great customer service. He needs a raise.
February 2026
Gotta give a shout out to mis Beeky, she is unbelievably helpful, patient and funny. She was beyond helpful. I highly recommend her for all your banking needs 10/10
