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August 2025 by Sau Le
We come just opened new account for Chase bank. Raul Aguiar did awesome and friendly so nice with clients.
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August 2025 by Terry Albrecht
Helped me get my check deposited with the full amount available same day. The ATM wouldn't have done that.
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May 2025 by Larry Bowling
Once again, the ATM at the branch cannot dispense cash……and this is like the Movie Ground Hog Day! There’s absolutely no sense of accountability at the branch for being responsible to the local customers for the repeated failures. (Oh, for the local Manger in Training….the call or planned response in which you will convey your sorrow for this shortcoming will fall on deaf ears. Just take action against the individual who has repeatedly failed to stock this ATM with cash for a 3-day weekend.)
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April 2025 by Ali Berman
I can't say enough good things about Chase bank. I trust the specialist at Chase and JP Morgan
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April 2025 by Luis Quinones
Just avoid this place, you'll be here for an eternity waiting on a teller.
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February 2025 by Richard P
Had a Chase Bank meeting this Saturday morning went very smoothly quickly and efficiently Chase bank In Ocala Julia was a great communicator she was very helpful and informative = much appreciated
R….
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December 2024 by m ram
Terrible customer service.
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July 2024 by Amalia Rivera
Very good experience.
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May 2024 by Jorge Javier Fonticoba
Julia helped me and was very kind, she resolved the problem I had with my account
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March 2024 by rich_traveler 365
Had them for 18 months and just closed my accounts today. Unfortunately one of the worst banking experience in 40 years.
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March 2024 by Adam Scholl
I rarely ever have to walk into a Chase bank, but the few times I have at this location.. Ive been helped pretty quick and the people are all friendly. I typically dislike having to walk into a bank, but ive never had a negative thing to say about this location since it opened.
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February 2024 by Elvis Quiroz
Horrible service! I made an appointment and specifically wrote what I needed in the notes for the appointment. When I got there, they did not even understand the request for an endorsement verification stamp. This is something that Chase forces my company to do for insurance checks constantly. So the staff told me that there was no manager available or even present. The proper customer service response would have been that if “we wasted your time then let me call the other branches and make sure someone is there that could help you out today”. Right?! No!! The staff told me that they didn’t have anyone that could make a phone call. But I could drive to 200 or Maricamp branches to see if anyone is there on my own, even though they’re totally opposite sides of each other in the city.
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January 2024 by Denis Avraham
No wonder has bad reviews Arlene is notary says she doesn’t carry the stamps .. pls don’t visit here ..
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July 2023 by Rocky Lord
Absolutely sad they charge 10 dollars to cash their own checks..I definitely don't want to use this Bank!
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June 2023 by Lisa Scott
Julie Olson and Management are so kind hearted. Julie Olson has a wonderful heart towards service. She loved on my child with autism and made us feel so welcomed, plus squeezed me in on a limited staff Saturday. She is who we need in this crazy world. Thanks again so much!
