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September 2022 by Lola J.
i am speaking only for the grocery side. its always dirty, unsanitary and not well stocked.maybe its the time of day that i get there.. the workers are not friendly many times.. like they hate their job and blame the customer..i went to the side pickup once and waited 35 minutes even though my order was ready at 9am.. i called the # on the sign to tell them i needed to cancel and leave and they hung up on me..ill only go back to this walmart if i absolutely cant get to a better one..
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August 2022 by Trisha F.
Sadly I have to select one star.. It's not deserved! This store is a complete joke! Let's start with pick up orders that are delayed! Trying to reach someone for details on my delayed order was impossible! Couldn't reach customer service nor the pick line! Mail box was full... No answers and no up dates! My order was supposed to be ready between 6-7pm and here it is 8:30pm and I can't get a hold of anyone!!!! Second complaint, no customer service in the stores!!! No cashiers and being forced to use self check because not a single register is open!!! Walmart is an absolute joke these days! They are only about making money!!! Not customer satisfaction or customer service!!! Waste of time and money!!!
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July 2022 by Teri W.
Absolutely fantastic experience with Shannon in the pharmacy!! She worked with me for several days making sure that all of my prescriptions were filled correctly before I moved to France. I have never had such a positive interaction with anyone in the pharmacy ever I don't think. She is absolutely fantastic knows her job and is willing to go above and beyond for the patience!!
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July 2022 by Nancy L.
It is impossible to reach anybody at Walmart by any means! I've tried email, calling, the website.... Does anybody know a secret way to reach somebody is Customer Service?
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January 2022 by Sandy K.
I cannot believe that when you go in there in the afternoon there's no cash registers open except self check out then when you get to the self check out you cannot use cash. There is no sign telling you before you ring up everything that it does not accept cash then the person working there got rude I left my entire buggy and walked out I will not be back if I have to check myself out and cannot pay the way I choose and they do not want my business I will go to Publix even if I have to pay a little more
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May 2021 by Damian M.
Great because it's a Walmart superstore , otherwise than that I would rather use a different Walmart , service isn't great here , try it if you want but not recommended
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November 2020 by Rhys A.
Until recently this store did a good job encouraging mask use. Always had employees at entrance providing and encouraging mask. The compliance rate seemed to be over 90%. This last Sunday November 15, there no employees at the entrance and mask use was under 70%. I'll spend a few buck at Publix or other stores that highly encourage mask use and save thousands in hospital bills. Will never return to to this store or chain.
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August 2020 by Jen L.
I literally drive twice as far to go to this Walmart versus another one. It is so much cleaner and well kept than the others in Ocala. My limited exchanges with associates have shown them to be extremely helpful and nice. Last year they let me exchange a dead car battery for a new one because their car battery charger was out of order. It was an unusual out of the ordinary circumstance but I was so grateful for the assistance. They truly went above and beyond to help me. The battery was only 6 months or so old and I had bought it there originally, so it wasn't like I was looking to just get a new one for free. I did have the receipt, I did just need it charged. I was supposed to be driving out of state that morning when the car wouldn't start. It took a bit to get going that day. Walmart really did save the day! One part of this store that is annoying is the carts around the parking lot. The handicap parking could use a closer cart corral, as a ton of lazy people just leave their carts all over the front grass/parking lot area. It really is frustrating to see an otherwise well kept store, have a sea of wild carts around as you are walking in and out. It isn't really Walmarts fault. Just lazy people. It might help, it might not.
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April 2020 by Sandra W.
Worst experience ever. Went for pickup. Waited for over an hour with no one coming out to the 12+ cars. More than half my order not available at last minute and employee came out with no mask and breathing all over us. Will NEVER shop there again!
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March 2020 by Cynthia T.
This store has a lot of variety but it's not ultra clean, organized and they change the location of items too much and it's irritating. I'd much rather go to Target or Publix.
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January 2020 by Marc L.
Major update This is property just a coincidence however I had reviewed prior to this review how disappointed & disillusioned on how crappy the stores look. Empty shelves , clerks who are clueless etc... Today was different. It was clean organized & workers filling shelves everywhere I walked. Kudos Walmart- hope you keep it up
