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October 2023 by Mrs. Mc
Most terrible experience I've ever had in a bank in my entire life. Cassandra S. is a Teller Manager at this location. She flat out refused to allow me to DEPOSIT a check for $320.00 unless I told her why I received the check and HOW I'M GOING TO SPEND IT. I'm not referring to someone making casual but rude conversation. She absolutely refused to deposit the check unless I would tell her how it would be spent. I deposited it into Regions instead. Cassandra S. was extremely rude and disrespectful from the beginning to the end of the conversation.
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September 2023 by kim newbern
It is horrible that you don't have a local phone number for you to call if they do they're trying to make it top secret
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June 2023 by Billy Scott Holder
Good morning -I banked @ SunTrust for many years and there were times that I swore for the longest time that I was going to switch banks.My Wife had been telling me for years that I need to move over to MidFlorida. So one day I had enough of SunTrust and moved over to MidFlorida and that was one of the best moves that I ever made.The staff is honestly Awesome in every way!I wish that I had made this move a long time ago!Thank You,Billy Holder
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November 2022 by Nicole Casapello
This bank and its staff is by far the Best!
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September 2022 by Alex Sumner
Standard credit union without scheduled fees. They notify you if you incur any fees. Very upfront and pleasant customer service. Trustworthy thru the years. Best credit union around.
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July 2022 by Carla Badal
Wonderful staff, especially " smiley " Tammy . Very knowledgeable, friendly, patient. She should be the Area Manager and train others as well because of her positive attitude, business protocols and policy she follows. Putting customers first and make the customer a priority was her goal. She resolved my issue with dedication of a business account that another branch manager refused to do. I am extremely happy with her support to me with another one of her staff members. Keep up with your work ethic and be blessed for what you do. Hopefully corporate can check in this and promote these dedicated workers who take pride in their work.
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September 2021 by Mark Larue
If I was going to open an account with any financial institution I would open one here with these people.. it's the only one I know of that you can cash a check at and not be an account holder and not be charged a small fortune to get cash on the spot!
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August 2021 by rhonda estep
I’m so glad I found this credit union and they are five minutes from my house. Everybody is so friendly and nice and helpful at this branch and they helped me refinance a car loan with the best interest-rate ever and saved me so much money on my new car loan. Loved the friendliness and kindness of everyone and was so pleased with all of their help that I went ahead and opened up a new checking account with them also. Sarah in Lakeland Florida help to me over the phone and she is wonderful and she sent me to them to finalize the deal and I was greeted by everyone when I walked in and Tammy helped me so much to set everything up and finalize the deal. She was so friendly and nice as was Sarah on the phone. I am so thankful I found them and I would recommend them to anybody who wants to save money and have friendly customer service at the same time. I live five minutes from this branch and have lived here for years and never knew what it was like to join a credit union and I am so happy I did it and I am so pleased and thankful. Hats off to mid Florida credit union because you are definitely the best! Thanks to you i’m saving a lot of money and love the friendliness of all of your employees. A very satisfied new customer!
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April 2021 by Onie Lippincott
April worked with us to open our new account and is always friendly whenever we have business there at Mid Florida. April is a great asset to this credit union.
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December 2020 by Debbie Albrecht
I would like to say This is the first banking facility I've used that the Staff (Tammy) really seems to care. Everytime I have spoken with her on whatever issue she has helped me, and always followed through on the thing's she said. I feel she is a real asset to Mid Florida. And I would highly recommend this Credit Union.
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March 2020 by PSN Psychosocial0666
Been banking here since 2010 and I have had the best banker, Tammy. She my favorite banker!!!
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October 2019 by Rebecca Garrett
If I could give more stars I sure would. The staff is wonderful, very friendly and extremely helpful. Tammy consistently goes above and beyond to help you and guide you with your financial decisions. She does not pressure you or make you feel rushed. She always greets you with a smile and your name and even asks you about how your family is doing. She always shows a personal interest in all her customers. Great place to do your banking. Very impressed. Thank you to all the staff.
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May 2019 by dwanette dilworth
I have enjoyed being a customer at community bank, the staff is friendly, personal and always making sure that your banking needs are taken care of. Hats off especially to April.
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December 2018 by Marthalynne Allen
Stupidest place ever
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June 2018 by First L.
Rachel Pio came through for me. Thank you so very much. I greatly appreciate the assistance you gave me.