December 2018 by Sophia C.
I ordered two small Tigger Christmas ornaments. Each was $9.99, totaling $19.98 for both. The cart let me know that I would be charged an extra $5 for handling if I did not meet the $20 minimum. Because I was 2 cents short, I emailed and asked if I really had to pay an extra $5 because of the 2 pennies. No response after 2 weeks. Because they were going to be Christmas gifts, I placed the order. Not only did I pay $5 to cover 2 cents, I was charged $12 for shipping. $12 for shipping from FL to IL. Again, because I wanted them for Christmas, I placed my order. I received the small, extremely light package a few days later, clearly demonstrating how much I was overcharged for First Class shipping. It shouldn't have been more than $3 and I was charged an extra $9. Not only do they not communicate with buyers, but they egregiously overcharge.
