CVS Health in OCALA is a store open seven days a week, offering prescription refills, vaccinations, COVID-19 or flu tests, personal care items, healthy snacks, and pet toys. The store aims to provide reliable value and help for managing health. Customers can join the ExtraCare® program for personalized deals and rewards, shop weekly deals, or order online for free pickup or same-day delivery. The store is generally described as clean, tidy, and well-stocked with a wide array and wide selection of items. Many reviewers find the staff at the front to be very friendly, helpful, kind, considerate, and professional, often going above and beyond. The shopping experience is usually quiet and efficient, allowing customers to be in and out in a few minutes, though some aisles are noted as narrow. While some customers report no issues and find the pharmacy helpful, other reviews indicate that a lot of people have trouble with the pharmacy at this location. The store can be very busy. Prices are viewed by some as not very expensive, though other customers find items can be pricey. The store offers a Care Pass membership, which provides a monthly allowance usable on most items in the store, helping customers save money.
Customer service is very good. They often lack pharmacy items needed but have plenty of soft drinks and candy. It has become a glorified convenience store that sells a few pharmacy items.
January 2026
Ordered online pictures. I was able to edit, crop, multiple times to exactly what I wanted. Picked it up the next day. A lot easier than I thought! Well worth it!!
December 2025
I when there at 8:58pm walk in nobody say hi or nothing…I walk grab my 2 sparkling waters and do the self pay the 2 employees show up and didn’t even great .. if I could give a 0 trust me will do no manners 0 costumer service!
