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April 2024 by Charles T. Craton, III
People in the office were great. One of their employees outside was some young kid who cussed us out for asking for his help and said he didn’t get paid to help us. The lot also looks like a third world country full of mud and dirt.
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April 2024 by Vivian Ferry
This company has to be reported toBBB. They damaged my granddaughter car door, and refuse to repair the damage. Extremely rude, unprofessional, irresponsible business!!! Beware of this company! I’m going to help my granddaughter file a BBB complaint! I just called and spoke to Sara the manager who not only refused to give me the owners name but she down right lied to me. We have pictures of my daughter’s car is a classic and they damaged her door and are refusing to take responsibility for their action. There is no doubt they damaged the car. They’ve treated my granddaughter and me a seventy year old senior in a very belittling disgusting demeaning manner! I am going to follow up also by contacting my insurance company and I am a member of AAA and ARP which I will call and tell them how this company has reacted.
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April 2024 by alina elizabeth
rudest people ever, I called early tuesday morning around 6 am to get my car towed. the first woman who answered the phone asked for the location of the car , i gave her directions multiple times and she was not understanding. they told me only three people were ahead of me and it would be about 3 hours before they could get to me. they didn’t get my car towed till almost 4 pm. when my car was towed i got a call from the tower, he informed me that my door handle was broken on my drivers side and blamed it on “someone trying to break into my car” however, in the notes it says he tried to open my passenger side and couldn’t than proceeded to go to my drivers side. this tells me he manhandled the door and broke it and would not take the blame to cover for the company. i also noticed damage to my passenger side in the weather strip and now my passenger side door will not close all the way. when i called the company to complain about this sarah was very rude and said someone must’ve tried breaking in. They told me the owner will get back to me, two days later i still haven’t heard anything from anyone. so i called again. I spoke to sarah and she told me they would not fix my handle or refund the towing service. She hung up the phone up on me after i asked for a refund. when i called back i asked for the owners name and number and she said no ma’am and hung the phone up on me again. I drive an antique car and they damaged it and now REFUSED to fix the issue or even refund me. Absolutely horrendous people and not professional at all. would NEVER recommend unless you want damage to your car.
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April 2024 by Victoria Chase
I am so grateful to have met these people even though it was through adverse circumstances. They go above and beyond to help their customers!I am from Massachusetts and had to fly down to recover the truck.Bailey and crew were kind, sympathetic , more than fair with their pricing. As soon as she knew that I was out of town, she handed me a list of local garages to get the repairs started!Five stars isn’t enough! They deserve ten!!
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March 2024 by Carl Heinman Jr
They will TowOverchargeTalk down at youAnd in the end it's always ending up on TopScrew us the little people
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March 2024 by Sarah Brooner
So helpful to someone from out of town who doesn't know the area. Went above and beyond to help make sure we ended up in the best place to better help us. Very kind, friendly, and knowledgeable. Would 100% recommend if you ever find yourself in a bind.
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March 2024 by Ralph Boggio
Excellent and very Professional!
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February 2024 by Scott Ashmore
These guys are saints! I broke down on I-75 whole towing my 5th wheel. They brought two wreckers and towed me to a local Ford dealer (big mistake). The wrecker driver towed my 5th wheel to his house and allowed me and my wife to stay in his driveway there while repairs were done. When they found out the Ford dealer was ripping us off, they towed my truck to a local diesel shop, who repaired my truck. Yeah, it cost me money, but it was worth it. Their driver did not have to do what he did. For this I will be eternally grateful...
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February 2024 by A Ali
Too expensive there are more options in the town for your towing needs….and Shay the lady at the front desk rude too
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February 2024 by Sheila Hinson
I got in a car wreck and totaled my vehicle Dave's Towing was called to pick my vehicle up at the same they came within a very short amount of time towed my vehicle in I went back and visited them the next day they made it so easy for me to fill out the paperwork and release forms and everything I needed took all of my information that I had from the police report my insurance their release paper and put everything into an envelope for me and marked it all and made it so simple for me to do everything I need to do to file my insurance claim and had all my paperwork in order they were very very nice people gave my son a ride on a golf cart to go retrieve my personal items from my vehicle and brought him back and helped him load it into the vehicle I was riding in I would definitely recommend Dave's Towing to everybody
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January 2024 by Lindsay Bolton
Dave got here within 10 minvery nice guy
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December 2023 by Kenny Upton
Pretty bad when you drive by a tow truck driver and he's watching movies on his phone while driving down the road. Will never use these people.
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December 2023 by Matthew Aguiar
Ball face liars
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October 2023 by Traveler Girl
I was so glad that my insurance company sent Dave's out to come and get us. I had a flat tire and was stuck at a Walmart and not able to go anywhere. Dave's Towing and Recovery was assigned to us. They made it in in about 20 minutes! I was so impressed! I forget his name, but the guy who came out to help us was very nice and helpful. He arrived on 9/26 and arrived at Walmart where we were at 4:00. We had my car towed to Tire Kingdom nearby. I appreciate their help during a stressful time!
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October 2023 by Candie Girl
Tonight Chris n John made an out of state mom seeking help for her son’s car happy!Both Chris and John went above and beyond to provide customer service! They went out of their way to search for my sons car that was stuck on an expressway and not in the location he thought he had left it. I was not familiar with the Ocala area; Chris was kind enough to suggest to us a safe location for them to tow my son’s car to have it repaired in the morning. The experience my son had today having his car break down was overwhelming for him and we didn’t expect to find help late in the evening from a google search yet Dave’s Towing came through and managed to make him feel more at ease with their communication the entire time.Tonight a mom sleeps better knowing her son is safe and my son in Ocala sleeps much better knowing his car is safe.Thank you so much Dave’s Towing for the prompt, professional and reasonably priced service.
