-
January 2024 by chris oneil
The guy working the desk, i didnt catch his name is really awesome. I was watching him work with super rude customers handling them great and still being super nice and doing is job. When it was me everything super smooth.
-
January 2024 by luis luevano
Fast and efficient !!!!
-
January 2024 by Soy
Excellent experience, my first time, many thanks to Eduardo for his excellent work, I recommend him 100%, he answered all my questions and clarified my doubts 10/10.
-
January 2024 by Julia Blas
Comfortable and professional service. They speak Spanish and English thanks so much. For everything. I'm thankful ?
-
January 2024 by Travelin' the Right Lane
The rep was very helpful and courteous. Even when the preasure was on with several people in line.
-
January 2024 by Robert Nye
Told me they didn't have any cars when I showed up and that I booked "too late." Assume they did it because of my Company Code, because they were about to give me a car before someone that worked there walked over. Called Enterprise Corp and they said they had vehicles showing so they don't know why they did that. Platinum Enterprise member and a company that does thousands of reservations a year - so at least they don't discriminate who they are rude to!
-
January 2024 by Shawn Forgette
Always take good care of us been using them for almost 2 years now!! HIGHLY RECOMMEND
-
November 2023 by Kenny Ray
I had a reservation for almost 2 months for a Malibu, I got there the day of picking up the vehicle and was told that they didn't have any vehicles. They said " We tried to contact you yesterday but your number said it was disconnected". Very unprofessional.
-
November 2023 by Dale
Gave me good customer service fast reliable accurate No Problems staff very courteous to me the whole time
-
November 2023 by Nigel Hobbs
This may be the worst rental car office in the state. Do not use this enterprise. Progressive provided the rental and told me to go to this enterprise and it's very clear this place is use to getting paid from progressive regardless of the service they provide.They provided an unclean car. When I attempted to call to get a replacement they left me on hold for 45 minutes, during that hold three different people picked up and asked who I was and why I was calling as though they forgot me.When I finally did get someone on the phone he was extremely unhelpful. Initially he refused to provide any vehicle. When I threatened to go to a different company he finally agreed to replace the vehicle on the next day.Come the next morning I show up at 8 in the morning, he takes the car but refused to provide a new vehicle. I had to take an Uber home.Absolutely worst service. I filed a complaint with their corporate office but realistically nothing will come of it. Filed a charge back for the service. DONT USE THIS PLACE. If the insurance company sends you here tell them no!
-
October 2023 by Bernard Sejour
I was pleased once again with Enterprise rental service. I was served by Eduardo Grundler who used his skills in customer service to get me satisfied. His is the assistant manager. But the manager, which I forget his name, is also excellent in what he is doing. He was the one to check me out when I returned the car. He always treats me with dignity and courtesy. Bravo Enterprise.
-
October 2023 by Patrick P.
The worst Specifically requested non smoking vehicle when I made my reservation Vehicle I got stunk of cigarettes They still insisted it was a non smoking car. My reservation also specified a full size vehicle I requested another vehicle and was told all that was available was a Kia Soul so I decided since I only needed one day I would take the smelly car and drive with the windows open The person writing up the rental said he needed to check the gas I turned the car on and the tank was almost empty he said it was not a problem I could bring it back empty so now the first thing I would have to do is stop and get gas. I was pissed and let them know it The asshole that runs the place asked me for the keys and said they would not do business with me took my stuff and told him I would never use Enterprise again.
-
September 2023 by Jennifer Rivera
I had a great experience with all of the staff members on the numerous occasions that my family and I have rented from this location. Today I was attended by Eduardo who was so nice, efficient and personable. He is bilingual, which is great because he also spoke with my mother and the three of us were able to chat and have a few laughs in the process. Great people. The manager is also amazing, he went over and beyond to make sure my family and I were able to rent a car last minute. Thank you.
-
September 2023 by Kerry G
Great experience, wonderful customer service. The guys working there are very professional and friendly. I highly recommend that if you are in need of a rental check them out !
-
June 2023 by ASHLEY ALVAREZ
This location is awesome. Great prices for what we rented which was a mini van. Simple no hassle, no wait time. All employees are super nice and professional! James was phenomenal very helpful.
