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January 2024 by Savaughna Hopkins
Katlyn did an awesome job assisting me with picking out my glasses . Jamar was also really nice , they made an exception and stayed a little late to make sure my glasses were made and I didn’t have to come back the following day even though I got there late. Very satisfied with their services. Glasses came out great , would recommend!
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January 2024 by Thomson Joseph
Brandi is fantastic. It cannot be said enough. I had to drive this location twice, 40 minutes each time, because the doctor forgot to put a zero in the right place, resulting in a one instead of a ten for magnification. There was a long wait, and a lot of confusion about pricing and services, so a mistake was bound to happen. If you’re looking for America’s Best, it is across the street, and the responsibility of the customer to understand the distinction in prices and services offered at the two places. The young Filipina receptionist does not make things easier for any customer.I have purchased my glasses online from Zenni for a few years now, and the error cost me an extra $100, which is still less than some of the charges people were complaining about in the waiting room. Brandi answered both my phone calls and made this whole ordeal far less infuriating. 2/5 stars. One for the overall quality of the experience here, and one for the only professional in the building. Definitely would not recommend this establishment. Go across the street. Save yourself the headache, and a lot of money.
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January 2024 by Derek Lawson
Justin was very helpful, had me in and out in no time. Very informative and knowledgeable. Great experience.
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January 2024 by rob bb
Dr and all employees were great .awesome experience
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January 2024 by ChilledLion
Helped me find a good deal for a clumsy person like myself
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January 2024 by Mark Edwards
In a time when customer service seems to be lacking in most places, I can tell you that it is NOT lacking here. Everything about my appointment ran smoothly and efficiently. I spoke with a total of 5 employees and each one was friendly and helpful. Dr. Patel was so nice! I have had some uncomfortable experiences in the past with optometrists but Dr. Patel was so kind. Evangeline helped me with my actual glasses and treated me as though we were old friends. Great selection of glasses to peruse too. Just a great place. 10 out of 10 all the way around.
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January 2024 by tanya sappleton
Started going there a few years ago. Everyone is very nice. Had one issue. I called one day and was left on hold for a long time. I brushed it off, no biggie. It happens! (I held back a star for that)Overall, very friendly and customer service is AWESOME! I have not had any drama with this place and hope I never do :)
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January 2024 by Constance Daniels
I absolutely love our Eyeglass World store in Ocala, The staff is absolutely amazing. Very kind, always helpful and very quick with providing quality service to every customer. My son is irresponsible and breaks his glasses very often they are always so kind and forgiving we they see us. We always get the warranty on his glasses. They often fix them and call me back the same day to retrieve them. We are so grateful for them all.
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January 2024 by sinai henderson
Came in to repair my lenses and Justin crafted them back into perfection.
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January 2024 by LisaLoveStar22
Great eye exam here and found the cutest glasses! Plus they made them right the first time!
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January 2024 by Aaron Edwards
I went in because my lens popped out of my glasses that I did not even purchase from them. They fixed it on the spot free of charge. A+ service. They even tightened up my spare frames.
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January 2024 by Azullo Zullo
Customer Service is Superior!! Highly Recommend!! Happy New Customer!
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January 2024 by Jeff Thompson
I would go lower if I could. LOST my daughters prescription less than 4 days after.rexeiving it
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January 2024 by Antonio Caldwell
Love Ms Shelly she always nice loving and caring she’s the best ever always have a positive attitude
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January 2024 by Liz Wilson
First time ever getting glasses. They made this task so much easier.Thank you
