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December 2023 by Robert Ruiz
Very helpful staff. Easy returns.
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November 2023 by Martin Frick
I bought two packs of socks a few weeks ago. Drove from Inverness to Ocala. Took one pack apart and there was an RFID tag in one pair of socks, so I had to drive all the way back to have it removed. This morning, I took the other pack apart and once AGAIN there was an RFID tag on a pair. So now I got to drive all the way back to have it removed. I am so angry, is there no training at JD ?. Incompetent employees ?. I just don't want to go back there again, I may just toss the one pair, and get future socks on Amazon with free shipping and returns, from now on.
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March 2023 by Lys V
Zaria is the best! Awesome customer service and very helpful. She answered any questions i had and ensured i found what i wanted ☺️
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January 2023 by Amanda “Mandy” Forbes
There was such a sweet young lady that helped me buy my son shoes. They were so busy and she was so patient, kind and I truly appreciated her help. She didn’t rush me and she kept checking on us to make sure that we didn’t need more help. Thank you Caylee you were such a blessing. We will come back to buy more shoes with her!
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December 2022 by ozan çiçektakan
The worst staff I never seen before they are rude, not friendly not helpful all of them same December 14. I visited the store they were 3 lady but non of them helpful I won’t go this store anymore please let them know if they are not happy to work there they can quit!!!
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December 2022 by Brittani Moellendick
No help at all and you seem like a burden to the staff. Hard to spend your money here.
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August 2022 by Mary Johnson
Not sure the guys name but he works here and has long hair. He was super excited to help us. Kept a good attitude even though my daughter tried on so many different shoes. He wasn't aggravated at all even though I was over it..lol. Good customer skills
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July 2022 by Hollywood
I didn't even know finish line turned into JD sports. Your rewards automatically switches over the cashier said. I gotta good deal on my new sneakers. The shoe attend was very helpful and polite. I was happy cause I was walking alot and needed some good shoes. The sale rack had a good selection today on my visit.
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May 2022 by Joy S
Great selection, employees are nice and helpful, and sales were on point today!!
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March 2022 by Stephanie Zamora
I was waiting for someone to help me with my shoe sizing, and a young lady, named Mercedes, came up to help me with that. The whole time it felt like she didn’t wanna be there, didn’t wanna go to the back to check for sizing, and was giving attitude most of the time. I ended up leaving.
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February 2022 by k brown
Nice employees, good selection
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January 2022 by brandon morales
I was there last night at finish line in paddock mall on 12-17-2021 around 7pm. I was going to buy 6 pairs of sneakers and few tee shirts for Christmas gifts. I asked this Spanish girl who was medium built talking to her co worker (skinny chick). I asked her twice for a size on a pair of sneakers and I was standing there for 30 plus min. She said okay and left me standing there while she went and helped these black guys. After they were helped she went to the register just standing there leaving me there. Mind you I was there before all the people she got sneakers for!! I was dressed in my work cloths which I was a little dirty since I am a welder . I make 41 dollars an hour and can afford to buy ever sneaker in that place at once . Horrible customer service . It is ridiculous she should be fired . I asked her twice for help and both times she just left me standing there! I never complain but she should be fired
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January 2022 by Corey Sherrod
Only store i was able to find something for Christmas gift
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December 2021 by Anonymous Person
Absolutely terrible customer service from manager Alissa. Acted as if my questions and inquiries were an inconvenience and couldn’t stop looking at her phone during my questions. Rest of the staff was very friendly and assisting other customers. Will not be working with her again.
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August 2021 by Michelle Sanchez
Mercedes is the best! She helped me out last minute & helped me make a great choice!
