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July 2025 by Tracy James
Excellent
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July 2025 by Alan Ingerson
The service was timely and good. However, the tech left greasy fingerprints on the driver door exterior, driver door interior, steering wheel and gear shifter.
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July 2025 by 1103 Pinescrest
I had an early morning appointment at the 2355 SW College Road location in Ocala FL. I was cheerily met by the manager, John F.
John was kind, informative and just a joy to work with. Everyone was professional and worked quickly. I would highly recommend this location.
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June 2025 by Sam White
Great service from Isaiah. Will be returning for all services
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June 2025 by Evans Pemba
Had a really great experience with Isaiah at Firestone Ocala. He answered all my myriad questions and went above and beyond to get my tires changed and back on the road in under 2hrs without an appointment!
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June 2025 by Steve on leave
I made an appointment 12 days ago for some repair work to be done on my car, I showed up today 20 mins early and they said they didn’t have time for me and that I have to reschedule. Beyond livid, I canceled and walked out. Pathetic!
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June 2025 by Floyd Jackson
We have had service at the Sw College rd Ocala at least 3 times over the past few months. Each visit was very professionally completed with a high level of customer service.
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May 2025 by Paige
They were able to get me in within an hour of calling for my oil. I was there maybe 20 minutes and on my way. Thanks guys.
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May 2025 by Angela S
The service was honest and the tech was professional. My warranty was a good thing to have for my tires. I am thankful.
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May 2025 by Lynn Ricks
Very disappointed!!! I will not leave a comment on here for the public to see. But if you want my reasoning you may contact me personally
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July 2024 by Star Herrera
Very professional and well done?
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July 2024 by Lorene Edwards
Great price and wonderful customer service
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June 2024 by James Vergara
Friendly service. If you want to have honest truthful estimates for your car repair, I suggest you go to Firestone of Ocala. Both Sam and James are very knowledgeable and caring. I have been to many dealerships where they said they check your car, but they actually did not. My experience with Firestone is they go above and beyond and check your car even if it is for a simple oil change. The Ocala Firestone Team makes sure you have a safe drive.
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June 2024 by Janice B Conway
I like the store and the employees and they know my car and me.
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June 2024 by Jay M Warsaw Sr
Gotta love a mechanic who appreciates the customers that appreciate them!! "No, Sir, I just checked the brake fluid and it's new, you don't need it changed!" I was going by the Carfax suggestions, He said, thanks for coming, nice to see me, and come back when i actually need something!!!!.............who does that these days?? I absolutely appreciate honesty much more these days, They are quite capable & I only trust them & the dealer to touch my, much loved new car (new 4 me!) Thank You guys, I always appreciate you....
