General RV Center is a highly regarded RV dealership known for its excellent customer service and wide selection of RVs. Located in Ocala, Florida, the dealership offers hundreds of new and used motorhomes, fifth wheels, travel trailers, and campers, making it a popular choice for RV enthusiasts. Customers appreciate the smooth and friendly buying experience, with no feeling of being rushed and knowledgeable staff who thoroughly explain everything. The delivery process is highlighted as professional and patient, with staff ensuring customers feel comfortable with their new RVs. The service department is praised for its dedication and kindness, often going above and beyond to help customers in urgent situations. For example, they quickly repaired a coach so a family could be with a gravely ill loved one, demonstrating a compassionate approach. Customers traveling across the country have relied on General RV's quick and efficient repairs, with staff like Shane providing exceptional service during issues. The parts store is well-stocked, and staff members are willing to go out of their way to meet customer needs. Overall, General RV Center is recognized for its professionalism, helpfulness, and commitment to making RV ownership a positive experience, earning high praise from satisfied customers.
In January my son fell gravely ill the the service department got my coach road worthy so my wife and I could be with him in his final hours. Grateful is not an adequate word. As bad as the situation was,it would have been so much worse without the dedication and kindness of so many people.
April 2024
General RV center had everything in stock that I was looking for. The staff went out of their way to get everything I asked for so I was on my way back to my RV to remedy my problems
April 2024
Ms. Stewart was able to assist me in getting yet another warranty issues worked out today. Her sense of professionalism is second to none. Thank you very much Ms. Stewart!