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March 2024 by David Shaffer
Diana guided my wife and I through the Medicare insurance minefield with ease.A true professional and caring person.
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February 2024 by Anna Mccurry
Diane was very professional and took time to explain our options for Medicare insurance plans. She was very informative and we would highly recommend her.
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September 2023 by Gordon Evans
Recently purchased a home in Ocala and was needing homeowners insurance. Called a few places and then called Holder Insurance and spoke with Heather. From the start, Heather was superb - head and shoulders above all other insurance agencies I spoke with! Awesome communication! Heather kept me informed of quotes and worked tirelessly for the best coverage at a realistic price for me. I am privileged to have my home insurance through Holder, knowing they my my best interest at hand. Thank you so very much Heather!
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December 2022 by Truman Henson
I have been a client of Holder Insurance for a number of years now and continue to appreciate the wonderful service that I receive there. Like many, I suspect, I was stunned by a recent homeowner's renewal "offer" presented by the carrier, and immediately contacted Heather at Holder Insurance for help. As always, she responded promptly, professionally and in the most friendly way. She tackled the issue and found great coverage for me through a different company, completed all the paperwork for me, and once again far exceeded all expectations. I am sincerely appreciative of Heather's efforts on my behalf, and thank the entire team at Holder Insurance for continuing to provide superior service with every interaction.If one is looking for a local, friendly, professional insurance agency that is genuinely interested in client satisfaction, Holder Insurance is the place to go.
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November 2022 by Melvin Lopez
We've been using Holder Insurance for over 5 years and they always seem to have our best interest at heart. We are a pretty needy company when it comes to needing COIs and things of that nature and they get right on it as quickly as one could hope for. We really appreciate all you guys do. Thank you.P.S. Jessica McCubbin is a rock star!
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November 2022 by Patrick deCavaignac
A major insurer with whom I had done business for years dropped my residence/farm insurance policy without notice on the basis of a technicality. This triggered a default of the mortgage on the property with the attendant consequences.Holder Insurance was recommended to me by other farm owners. I needed insurance as fast as possible to satisfy the mortgage company. Holder found an underwriter for the property in a matter of days. Since then, it has been not just responsive, but pro-active in dealing with any insurance question I had. The service they give their customers is reminiscent of old times when providers knew their clients nearly as friends and were able to answer the phone on the spot or hold a meeting that same day. If you want professionalism, competence and friendly service, call Holder Insurance.
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November 2022 by Michael Ashley
Love this organization!! My company started with Holder Insurance some 20yrs ago and they remain a rock-solid organization. They are a pleasure to work with from the top down. If you have a concern or question about insurance coverage Holder Insurance is the place to go.
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November 2022 by Maxine Lindquist
I have had Avery good experience with The Holder Insurance. When I have had some questions about any part of my house or car insurance they are always willing to listen and give help. I have had their insurance for at 5-10 years. They will help you get the best insurance price for your house, car, boat or other things that you want insured. Maxine Lindquist
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November 2022 by Michael Phelan
Diana and her team of agents are the best.They will find the best rates and coverages available to them.We have grown to love having an insurance broker agency. They take care of all your insurance needs. There is no need to go to different agencies for health, life, auto, and home insurance.
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November 2022 by Lauren Miller
As a new homeowner I’m thankful for Holder insurance, they helped me through a difficult time. I had a water leak and had damage to my home and was going through the claim process with my insurance. Cheryl helped tremendously through this long process and was on it and keeping me in the loop with everything. Friendly and helpful staff, I recommend!
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November 2022 by Turnpike Mike's
First let me say, I am NOT an easy client! My schedule makes me super unavailable during normal business hours almost every day! This insurance agency worked with me tirelessly to make sure all my insurance needs were met, even when I was at my most difficult! Thank you very much Holder Insurance Agency!!!! I HIGHLY recommend them!!!!!
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November 2022 by C G
While initially pleasant to talk with, Ms. Diana L. Holder's incompetence and arrogance, unfortunately, has resulted in an ongoing headache now for three months, which has resulted in me investing hours in a plethora of phones calls and emails in an attempt to rectify her mistakes.Specifically, when she originated my Medicare supplement policy, she neglected to link my policy with an annuity (which she also originated). The annuity pays for claims when the deductible for the Medicare Supplement policy has not yet been met.As a result of her negligence, claims were not paid. When I inquired of her concerning the unpaid claims, she refused to take responsibility for what was clearly her mistake, nor did she offer to assist with the parent company in getting the problem fixed.She wrote a letter asking to have my policy linked with the annuity, which I signed and sent to the parent company. She told me that the unpaid claims would be reprocessed and included a request to do so in the letter. This never happened. I was told by the parent company that the agent should have known better - claims can only be paid going forward once the policy is linked to the annuity. Thus, she was negligent when originating my policy and annuity, and she was unaware of company policy.For some reason, claims are still not being paid - three months later. Ms. Holder, as my agent, did not take the time to follow-up to make sure that her mistake was corrected by the parent company.If you have taken the time to read this, then I would encourage you to take the time and find another agent. An honorable agent would have taken responsibility for their mistake, offered competent counsel, and followed through on behalf of their client to ensure that the problem was fixed.
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November 2022 by Ted van Voorthuijsen
The Holder Agency has been very helpful in arranging and maintaining my home insurance with Tower Hill. Contacts in person, by phone and email have been helpful and pleasant. I only wish their agency were closer to Inverness, but it's always been worth the drive to interact with their expert and understanding agents and staff.
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November 2022 by NANCY SMITH
Diana Holder helped me sign up for my Medicare supplement : she guided my selection and when I relocated out of state she intervened and ensured I was receiving the same coverage in my new location.I met Diana while she was presenting Medicare information for Prestige 55I highly recommend Holder Insurance.
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November 2022 by Earl and Pam Varney
We have used Holder Insurance for many years. They are very friendly, knowledgeable and always able to help, with anything I need. Response is very quick to any questions or requests for COIs.
