H&R Block is praised for its friendly and helpful staff. Customers appreciate the care and attention they receive, particularly from Gloria Jackson and Virginia Gadson, who are described as informative, fantastic, and enjoyable to work with. Many clients express their satisfaction with the service and plan to return. However, some reviews mention concerns about the fees being higher than in previous years. Overall, H&R Block is recognized for its dedicated employees who strive to ensure taxes are done correctly and provide a positive experience.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
