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February 2024 by Wayde Carberry
Very professional, very attentive. The end result was PERFECT, and 4 days AHEAD of schedule. Their prices seemed very reasonable, and there was no 'padding' on the invoice. 5 stars.
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January 2024 by Walter Parelius
Dena kept me informed well and staff pleasant we I had to remove personal items. As well as the tow company they used. Good experience.
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December 2023 by Hans F.
Classic collision is like a McDonald's burger King Franchise in out quick jobs slam in out hack work,If you want good food you go to steakhouse, olive garden good food that's how you have to judge were to fix car properly I worked there there scam scum customers and insurance company's get paid for fender repair they take the money and run BECAREFULL WITH THIS SHOP.
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November 2023 by Dawn Mendoza
The worst place I have ever dealt with they have the nevere to send me a text telling me my car was fixed and ready to be picked up even though it was totalled out.I will make sure I never ever take another car to them every again.
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November 2023 by Stephanie Jangraw
Love this place! Thank you so much for updates along the way for my repairs. Maurice did a great job replacing my bumper. Appreciate the help!
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October 2023 by Ashley M.
Classic Collision posts their own reviews because the review I sent to them won't be posted because I gave them all around a ONE star!!!! not able to directly leave a review on google. DONT TRUST THIS SHOP AND TAKE PICTURES OF EVERYTHING OTHERWISE YOU MAY GET A RESPONSE AS WE DID..... "there is no proof"...... They can't take responsibility for things that were working when our vehicle was dropped off into their hands and refused any responsibility in the matter and continued to send us to Nissan and wanted US to pay $400 just to see what the problem was. We were rear ended and the camera all worked along with the radio and all but once we received our car back no more camera or radio Bluetooth or anything worked! I can't believe places out here exist like this! Scott at Gainesville even said that one of his worker saw that it was all working properly yet will NOT take responsibility for it not working and pinned it on us instead. Rebecca Whitney was the only pleasant employee with excellent communication Derek was pleasant and very friendly yet lacking communication. Scott on the other hand puts off a friendly demeanor but blames the customer for stuff that happened in their care!!!!!!! Narcissist at its finest!!!!!
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October 2023 by Summer Donahoo
Absolutely impressed. I took my car in with damage, and it came out looking like nothing had ever happened.Phenomenal communication every step of the way. As well as a big focus on your satisfaction with the repair. Repairs were done timely, and finished in the time frame provided.Big thank you to Denise, who was so amazing to work with. As well as the painter (I don’t know the name) who did phenomenal.Absolutely, recommend Classic Collision.
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September 2023 by jose zayas
They treated my car like theirs good work on my car on time too.. good luck ? keep the good work ?
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September 2023 by TEEB
OUTSTANDING place to repair your car. Cannot recommend this place higher! They go above and beyond to make everything easier.
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September 2023 by Ashley Marie
A little over a month ago I got into a small fender bender accident. Once my car was picked up and taken to the shop, Dennis Harris got to work immediately but informed that the air bag was on back order with no eta. He immediately gave me the information I need to contact Honda customer service for the specific part. I also did my homework too on trying to locate it as well. After a couple of weeks I finally located the part and sent it over to Mr.Harris and he was able to order it. Once he placed the order he kept in contact with me with the entire repairs and also let me know any issues that came about and that he was able to fix quickly. I highly recommend this amazing shop, Dennis Harris and Dena Cannady we’re AMAZING throughout my entire experience!!! My car looks amazing and I have them to thank for!!! Thank you, thank you and THANK YOU!!!!Services: Transmission
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June 2023 by Steve M.
Stay away they never tell you about the extra charge when you use a credit card. Cost me 30.00 they also lied to me and State Farm. God. Bless ... S.Mack...
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June 2023 by Rick Brooks
They do outstanding work!Unfortunately, due to several bad drivers, I've been there multiple times in the past several years. Very professional, great communication, and my repair was completed a couple of days early! That's why I recommend them to others.
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May 2023 by Kenneth B.
They were awesome! And that's putting it short! I own a 2021 FK8 Honda Type R, every other collision center were saying a lot of parts are out of stock because it's a Japanese import that is discontinued and would take a while for repairs. I took it to Classic Collision and the only part they had problem with was an airbag sensor which was on back order. I got the car back on time, which they detailed, clean it, and looks like nothing ever happened. Hopefully I won't need to return but my previous cars were declared totaled after they inspected them and this was the first repair I had and 110% will go here again if another mishap happens. Highly recommended!!
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May 2023 by TKO Gyrl
UPDATE April 20, 2023 - After getting off to a rocky start, I am thrilled to say that Dennis @ Classic Collision went above and beyond to make things right!! Got my car back today and it looks better than new. I'm so grateful. Thank you to everyone who helped in my repair. I'd absolutely go back to Classic if needed. The before and after pictures speak for themselves.ORIGINAL April 10, 2023 - My first visit to make arrangements went well but this morning, after waiting for 2 MONTHS to have a repair completed, they tell me they don't have the parts and ask if I can come back! Like I have a choice!?!? You couldn't have called me last week to say don't come or even told me Friday when I called to confirm the time?!?! Somehow that doesn't seem like too much to ask. Very disappointed; especially after seeing that others have had such a good experience.Services: Painting
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April 2023 by Deb Sheffield
UPDATE April 20, 2023 - After getting off to a rocky start, I am thrilled to say that Dennis @ Classic Collision went above and beyond to make things right!! Got my car back today and it looks better than new. I'm so grateful. Thank you to everyone who helped in my repair. I'd absolutely go back to Classic if needed. The before and after pictures speak for themselves.ORIGINAL April 10, 2023 - My first visit to make arrangements went well but this morning, after waiting for 2 MONTHS to have a repair completed, they tell me they don't have the parts and ask if I can come back! Like I have a choice!?!? You couldn't have called me last week to say don't come or even told me Friday when I called to confirm the time?!?! Somehow that doesn't seem like too much to ask. Very disappointed; especially after seeing that others have had such a good experience.Services: Body & Trim
