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March 2025 by Lynn Smith
I remember shopping at JC Penney with my mom when I was younger and it was such a nice store. They have went downhill since then. Now when you walk in the store it immediately smells like an old attic with mothballs and the floors are stained and dirty.
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February 2025 by Crystal Wilcox
Santa did an amazing job on my hair! She really knows what she's doing and went above and beyond to give me the perfect look. Thank you so much!
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February 2025 by Mildred Oberhart
My stylist for a year Santa at JCPenney Mall thank you very much I love it it’s beautiful you’re the best
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February 2025 by Richard Matias
Santa best barbers, she is care about customers, She's best of the best,thanks,
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February 2025 by Eileen Dicton
Prompt delivery and extra care packaging.
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February 2025 by Wanda Hernandez
Horrible experience at the house section, had the salesperson following me at the store, approached me several times asking me for help but wouldn’t even give me any suggestions with some curtains I was looking to exchange. Finally made it to the register and there she was, I was looking to exchange some curtains that I had bought last week but a different color and she wanted to charge me full price when they were the same price, some nasty attitude there.Some people are just miserable and have no people manners. I had to get the manager involved due to her incompetency and rudeness. Manager did the exchange with no issues whatsoever.
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February 2025 by Dave A
Over priced men's sport jackets
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February 2025 by Luz Marquez
Santa master style the best, the best for color correctors, the best
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January 2025 by Ms. Kitty
Amazingly bad service 😡
It’s a shame to give the whole store a bad review, but the management can’t possibly approve of this. This is only about a woman named June at the jewelry counter. She did not even look up when I asked her about a return w/out receipt. So I asked again. June told me the best thing to do was FIND THE RECEIPT, well, duh!! Then I asked June if she could look it up on my account (charged to my JCP card). This time June totally ignored me, never looked at me again and moved away. I kept waiting about 1/2 a minute, then I said ok and walked away. Never a word from June. Shame on her.
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January 2025 by Patricia Groth
It's crazy that this place closes so early!
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January 2025 by Aymee Era
Very little variety of items
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January 2025 by Stan. Jackson sr.
Not what it was but still a source.
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January 2025 by John Byrd
Paid in full for a watch 200. And was charged 230 which includes a warranty I had already said I didn't want. Assistant could have refunded me the cost of the warranty and it would have been fine but she cancelled the whole order and then asked me to pay again. Now I have NO WATCH AND NO MONEY. Then the MANAGER reply to the situation is either you pay 400 dollars for a 200 watch and get a comment from the manager. WE ARE NOT YOUR BANK. No WATCH STOLE MY MONEY AND CANT BUY CHRISTMAS. THANKS JC PENNEY
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January 2025 by Bob Anger
I love this store. Quality clothes for a very fair price.
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January 2025 by Richard Piepes
It's ok
