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January 2024 by Amy Berube
Tracy was very nice and helpful. She helped me find a set of frames that were very similar to the ones that I own that have been discontinued.
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January 2024 by Syd Corbett
The whole staff was friendly and courteous...and there was no waiting!
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January 2024 by john allison
Super way and everyone was so nice
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January 2024 by John Cruikshank
I was very disappointed with my experience with Lens Crafters in Ocala. Roughly 9-4 weeks after picking up my glasses I went in and complainedthat they were rubbing my skin raw over my ear, The representative looked at it and said they needed to adjust the frames. When they returned the glasses they said that would resolve the problem. I wore my old glasses for a week until the over-ear problem seemed to be healing. Unfortunately, the problem came back and I went back to my old glasses. It was Christmas Eve and we had holiday plans so I waited until after New Years to go back in,I was informed by the staff and manager that I had waited too long and that my receipt clearly states that I must ask for a replacement within 30 days. I pointed out that I had come in during the 30 day period and was told the problem was resolved (no mention then that I had less than a week to replace them if I wanted).Although I did not know it at the time the frames for the new glasses were smaller than the frames in the old glasses, which perhaps was the problem.I will never use Lens Crafters again.
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January 2024 by John C.
I was very disappointed with my experience with Lens Crafters in Ocala. Roughly 9-4 weeks after picking up my glasses I went in and complained that they were rubbing my skin raw over my ear, The representative looked at it and said they needed to adjust the frames. When they returned the glasses they said that would resolve the problem. I wore my old glasses for a week until the over-ear problem seemed to be healing. Unfortunately, the problem came back and I went back to my old glasses. It was Christmas Eve and we had holiday plans so I waited until after New Years to go back in, I was informed by the staff and manager that I had waited too long and that my receipt clearly states that I must ask for a replacement within 30 days. I pointed out that I had come in during the 30 day period and was told the problem was resolved (no mention then that I had less than a week to replace them if I wanted). Although I did not know it at the time the frames for the new glasses were smaller than the frames in the old glasses, which perhaps was the problem. I will never use Lens Crafters again.
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January 2024 by Andy Weldon
They are very nice and helped me pick out my frames. Seemed like they had good deals and designer frames. I picked out Prada. Luckily my insurance paid 500$ or I couldn’t afford them. I’ve been going to LensCrafters for 2 years and really like my glasses. Although the last year when I was in the store the women that worked there was not at all helpful and very rude.
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January 2024 by Linda Clare
Very pleasant and helpful.
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January 2024 by April Stover
Absolutely wonderful experience today. Everyone was so nice and helpful. Hannah was extremely helpful and so patient with me. Helped me pick my glasses and sunglasses. I will definitely be going back.
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January 2024 by Frances Fiorello
Robin was fantastic to work with!
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January 2024 by Tanya Copher
Our family of 3 received eye exams and purchased glasses. The entire staff was very friendly and helpful. Ramon did a great job assisting us, taking the time to offer suggestions and explain anything we had questions about. If you need an exam or eyewear-I highly recommend!!!
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January 2024 by richard Tugman
Very informative and clean facility.
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January 2024 by Laura Joseph-Kinzer
Everyone was extremely helpful and pleasant. Sales gals Erin and Hanna were warm and welcoming. While I cannot remember the names of the gals and guys in the eye clinic, they too were very helpful and personable. They worked me into their schedule as a walk-in with a minimal wait time (less than 15 minutes). So glad I stopped here for glasses.
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January 2024 by Chrissy Guerrera
Highly recommend going to LenseCrafterd and make sure to see Ramon. He will help you find the correct pair of glasses to work with your lifestyle and needs.
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January 2024 by Jessica Brady
Ramon made my experience very enjoyable! He walked me through the process with patience and he made it so fun! Thank you Ramon! I have always had a hard time figuring out what frame style looks best on me and he made it amazing!
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January 2024 by Christal Churchill
Amazing experience!!!
