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October 2023 by Michreal Waltman II
Love lids but need some hockey and more saints stuff
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September 2023 by Harley Rose
THEY HAVE NEW MANAGEMENT!! BE REAL!berating and harassing employees over past events and belittling new trainees is not a good way to improve a business you go to. instead of leaving bad reviews and being belligerent, try being understanding.The employees of this store are given very little training and do the best they can for the business. The problem of the gate always being closed, has been solved, but now there’s the issue of employees not acting as you wish. These employees work up to 11 hour days, sometimes completely alone and you expect them to stay in that store The entire time with no break!. No place is perfect, but holding onto the past and making new people feel uncomfortable is not going to help, everyone from lids would deeply appreciate some flexibility and understanding in this time improvements will be made with time we cannot do better always looking at the past. Thank you so much to everyone at LID?‘s for doing the best you guys possibly can I know I really appreciate it , running a whole store by yourself with very little training I’m sure is difficult and having to listen to people actually yell at you on a daily basis over hats is insane.When I visited recently, I watched one of the young girls get yelled at by a grown man because of something that happened in the past this is not OK , it is a store. It is a hat store. It is not that serious and it’s honestly rude. There are many other stores you can go to please start treating these employees better or nothing will ever change if we don’t. These employees are put through hell by their managers and by customers and you somehow expect change!!!!GROW UP!!!!
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August 2023 by Daniel Ortega
They have untrained people working at this store this young girl told me she can only do a super small lettering because she'd not trained enough to do bigger letters what type of bull is that?
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June 2023 by James Wesson
Had an interview scheduled, when I arrived the doors where locked for over an hour no one was there to conduct the interview I tried contacting corporate but have had no luck, extremely unprofessional.
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June 2023 by Kyle Brawner
Great selection but they're never open. Seldom ever open. Their employees are as lazy as they come.
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May 2023 by Byron Aikens
This is the 5th time I’ve visited this store in 3 weeks and in the middle of the day it’s not open. Today there’s a sign on the gate that says “Bathroom break..be right back :-)”. Waited around in the mall for an hr and 20mins and they’re still closed. Lids stores must be privately owned now because the customer service sucks.
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May 2023 by Michael Schenck
For the last two days I’ve shown up at this store at 10am, the time it says it’s open, and both times I’ve waited for 30 minutes and no one has opened it. This is why stores like this are dying.
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April 2023 by Beatrice Lopez
Absolutely no customer service. Teo associates sitting by the register. Heads down in thier phones. No greeting, no acknowledgement. And that's when they're actually open for business, as they're gate is almost always down.
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March 2023 by Brittany Sullivan
google says the store is open until 9 with the rest of the mall. show up before 630 and the gate is closed lights are off no sign and no one in sight. i guess the reviews are correct that they close when ever they randomly decide. really disappointing seeing as this is the closest lids in the area. mall was very busy too, guess they don’t want to make any money to stay in business in this location.
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March 2023 by Breeana Drew
Went to purchase a hat during store and mall hours and the store was closed. I’ve come here twice now with this intention and no one is working. I guess I will call from now on before making the trip.
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March 2023 by Javier Cortes
I have came 3 time in a day and they open and randomly close but I believe the employe opens whenever he wants
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January 2023 by Mathew Thompson
I have tried to shop for a hat or two in this location and I have tried twice in the last couple weeks. Both times the gate has been closed. First time they only could take cash. I am sitting here and they are on break. Unbelievable
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January 2023 by josh delarm
Went to the store. Had a went to lunch sign on the gate that said they'd be back soon. Waited 30 minutes and then asked the person at the kiosk out front to find out they haven't been open all day.
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January 2023 by Rick Maynard
Called all day long, never answered phone
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December 2022 by Jessica Price
Went to purchase a hat for my husband for Christmas and the store was closed 2pm on a Sunday. I asked someone from another store and they said the employees close the store randomly. I can understand being under staffed but as close as we are to the holidays, the weekends should be top priority. The mall is only open for 5 and a half hours on Sundays, no reason the store should be closed. No sign or anything on the entrance. My suggestion, don't waste your time going to the store, just order online.
