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“Punctual, kind, respectful and gentle with the blood drawn. Stacey was my phlebotomist and she took the time to explain everything well, answered my billing questions and checked to make sure everything was accurate on my account. I highly recommend her and this location. Thankful for their great work!”
“It was easy to schedule my appointment, I only had to wait a few minutes & my technician was great! I don't remember her name but she was awesome. My veins don't like to cooperate & she found one right away.”
“This was my first time using this lab. I arrived 22 minutes early for a scheduled appointment because you never know what traffic will be like in and around Ocala. I checked-in using my phone and about 2 minutes later I got a text stating the technician was ready for me. I was in and out in less than 5 minutes. This lab was quick, efficient, and the technicians friendly and professional.”
“This place is great . Rarely wait more than a few minutes . People are friendly and helpful.
It’s clean and quiet .
I wouldn’t want to go anywhere else!
Eddie”
“The online appointments and check-in is easy and quick to process. The facility was very clean and fresh the workers were very pleasant to talk with in answering my questions.”
“For my visit on 11\\11\\25 I found that the electronic check-in process worked smoothly and helped with a short overall wait time for this visit. The phlebotomist was very friendly and highly professional, executing the procedure flawlessly. Conversely, the front desk associates should focus on being more outwardly people-oriented and welcoming to patients. (from a retired Clinical Laboratory Professional)”
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“From the young woman working the check in to the nurse and PA on staff, our experience was amazing! I easily booked online for my daughter’s sports physical for the next day. That morning someone called to give me a heads up it would not be covered by insurance, provided my out of pocket costs, and then let me know they weren’t busy if we wanted to come early! Great customer service! My daughter felt very comfortable with all the staff! We will be back next year! Thanks to PA Wood for all her support!”