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May 2024 by Sunny Day
We purchased my mom's hearing aids end of 2022 at Ocala location. Since that time my mom went back for two other appointments she scheduled. Recently her right hearing aid stopped working. My mom wanted to trya different location so of course I said yes I'll take you. On 2/28/24, we went to The Villages location on Wedgewood Lane. We discovered that Ocala location should have told us and scheduled an annual hearing test. We were not informed of yearly hearing test at Ocala location. We were only told at Ocala location, if any issues/problems call and schedule appointment. In our first visit with Candice at The Villages location, she recommended for my mom to come back in June this year to have hearing aids cleaned again. Because my mom has wax build up in her ears more than usual. As she advised I scheduled appointment with receptionist. So from this point on, I will be taking my mom to this The Villages location. *My Mom and I will only go to The Villages location on Wedgewood Lane. This is based on our experience at the Ocala location as stated above.
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January 2024 by I.V.A
I bought the MEENERGY hearing Aids, rechargeable. What a mistake I made. Two weeks into wearing them one ear stop working. I wore them for the office and for church only. I made sure no sweat got in them. After almost a year of a back and forth of these things not working I am still having issues. Don't buy these. The people at the store are really nice, but they are selling a load of rubbish.
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January 2024 by O V. L
The store people are great. They are really nice, the product is trash. My father bought the expensive hearing aid that can be rechargeable and there days after he bought the hearing aids the right ear one stopped working. He went to the store and they cleaned it and gave my father some excuse that he had to clean the portion that goes in the ear. They made some adjustments and my father took the hearing aid back home. My father cleaned the aid after ether used. He only used the hearing aid to church or when he was going to be out with my Mother. He has two pairs. Two weeks of only using it once per day for an hour or two, the right ear stopped working again. And my father went back to the store. They gave him the excuse that sweat was getting in the aid. But my question is only the right ear and he never used them for work. So after about 10 months of a back and forth and sometimes waiting weeks for appointments, the right ear aid still doesn't work. Do not buy the rechargeable hearing aids. They are expensive and they don't work, plus these people keep giving excuses and not fixing the problem. My dad now wants to take them back but after 10 months of this nonsense, I doubt they will give him a refund.
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April 2023 by Gary Sullivan
Thank you Mr. Richardson for your exceptional service this morning. This is a 5 Star business!
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December 2022 by William Stokes
Friendly people to work on your hearing issue with.
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November 2021 by Charles S Schuman
My 1st devices were ok, but the batteries needed replacing every 5 days or so.I upgraded last year to the rechargeable generation and added a audio clip to link in my Galaxy J7 smart phone. Top scores for my ability to hear what is going on w/ my phone and make phone calls.
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November 2020 by Betty Moore
Great place to get a hearing test. After the test I got the Meenergy Rechargeable hearing aids. They are great. Thanks Mr Richardson
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November 2020 by Angel Vazquez
Helpfull and Polite employees, you get veterans discount
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November 2019 by Robert Niepert
Friendly and helpful. Highly recommend. I finally got my hearing aids. I put it off for years. I can hear now.
