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“My phone was locked out and I came intotis store. They got my phone working again and I kept all my photos. This is my new go to store. Thanks and I will be back!”
“Yazmin was amazing. I was greeted when I entered the store and told I would be helped shortly. The wait was pleasant and I was able to purchase my new device and get set up to walk out the door using my new phone. I also enjoyed our conversation during set up. I will definitely go back to that location.”
“I called in to get some information about unlocking my Samsung s20 phone and the gentleman that I spoke with was very friendly, professional and informative.I highly recommend.”
“Ashley and Anthony were super great helping preoccupy my children while we went through the process thank you would recommend 10out of 10. Best store in Ocala! 100% recommend for setting up new service !!!”
“Travis was by himself, with me, until a lady came in for a service that required his attention. But he handled it well, taking care of both of us. I had a phone that decided to just freeze up and he was unable to open it, which created a small issue as I had to finish the download off my iPad when I got home. No problem as Travis every thing up so it was easy for me to finish.”
“Juan Torres has re established my faith in AT&T after a king thy series of extremely frustrating interactions w your remote customer service team. He is a valuable employee for you and you’re lucky to have him.”
“I purchased a cellphone for my husband and the owner was especially helpful. The next day I went back for some help for something I didn't understand in the phones directions. He took the time to explain how to do it and answered any other questions I had about the phone. I was very happy with the service and would recommend this business to anyone.”
“Found this store after my cell phone got lost and bought a Samsung 21 Ultra at a fraction of the cost of a new one. I've bought two sets of Bose earbuds there as well. Products are excellent and the customer service is superb. Highly recommended!”
“Love the two women who work here, so helpful, funny, and friendly !!! We got the newest phones and way cheaper than we thought !! It's clean and well-kept as well. They clean the phones off”
“The folks at this store went above and beyond. Don't let the location keep you away these people are great. Thank you Jalynn, Ari, and Ryan! I know you made a special deal for us today to get us back on our feet. We can't thank you enough!”
“Excellent customer service from Maria…she helped me answer any questions I had over phones and helped me find the best phone that was just right for my daughter.. definitely will be back”
“Liamaria is a very knowledgeable Representative for ATT. She made my experience very easy and explained the fine print they don't tell you about. Great customer service and very friendly. ?”
“Been going here for years. Love the staff and the phone service. Have recommended many people go here for customer service excellence and great coverage at a great price!!”
“Thank you, Barbara!Not only was this store the only one to answer the phone, but my question was answered and even explained in full by the nice lady, Barbara, who answered the phone.Awesomesauce.”
“I went to this cricket wireless in Jacksonville do the fact my phone that I had was already messing up so I had to get a better phone which was the Motorola g stylus 25 model works very well The person I dealt with was very friendly very nice very easy to deal with and easy transaction it wasn't busy I would definitely go to this place again to buy a phone at least I got the phone I want because sometimes Walmart and other stores do not care the phones that you can only get from cricket wireless”
“Immediate service, very friendly. Not my 1st rodeo with these guys and won't b my last. They're only in the Ocala Mall so it's not even the most convenient place for me to go. However their prices are spot on, service 5/5, speed 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. I'm sure unfortunately I'll b back. Fortunately I'm sure they'll b there 4 me at that time. And Ask for Amhad.”
“I went to get a new phone naturally it was lousy Samsung which I hate but had to get it anyway because of Motorola didn't come with the deal that was on at that time and I'm tight on money being a disabled senior citizen homeless to boot.... I had to take what was offered and then had to turn around and go back in once the guy set it up to pay more money to get the part to plug in to the charging cord and into a 110 outlet to charge the phone and he said that they don't sell them that way anymore you have to buy them separate it's all about the money it's all about the business customer care isn't the greatest I didn't have my internet for quite a while I had to go back again and I didn't notice right off that the case that I paid for and the screen protector was not put on well and the case had already had a crack in it but that doesn't make any difference it's still protects the phone it took me forever of contacting Samsung and the Boost mobile carrier can just get my voicemail setup ????Another reason why I hate Samsung phones on a Motorola or an LG.....YOU CAN DO EVERYTHING WITH EASE ???SORRY SAMSUNG BUT YOU'RE READY TO BOTTOM OF MY LIST OF PHONES AND COMPUTERS AND TABLETS AND ANYTHING ELSE ELECTRONIC ESPECIALLY APPLIANCES ??????”
“Needed to have 2 phones upgraded so I called the store to see if they were in stock and spoke with Ava? I think. Went in and the district manager actually happened to be in the store and she helped me. Great service from both of them. Think they have a very difficult job but they handled themselves great! Very happy with my service there.”
“Everyone was so nice. I got what I wanted. They even went the extra mile and worked with me on getting everything transferred from my old phone. The service has been wonderful. And I think I will stay with Cricket.”
“Jorge is extremely nolagable, explained everything to my sister and myself. The service I've ever received anywhere in 61years, if he wasn't quite sure he called boost to verify! I would give 10 stars if I could. Wish there were more people like Jorge working today. Thank you very much. Best”
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“I kept having these pop ups. I couldn't even use my phone to make a call! The young man who helped me was very patient and kind. I came in the store frustrated and left happy as can be!”