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“Very satisfied with experience I got at this store. My phone broke and the rep was able to get a replacement very fast and helped me set up the phone and get my information fast. The rep was very kind in helping me setup the phone and guiding me through the process of getting the phone back working. Overall great experience and highly recommended this store.”
“My mother was having a problem with the phone that I purchased for her. She went to this Boost store. They went above and beyond to take care of her. I think more companies should have this work ethic and professionalism. I would like to thank Dee, Torii and Kaelynn (I hope I got the names correct). Thank you so much for helping my mother. A lot of places try to take advantage of the elderly now days.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”
“Travis was by himself, with me, until a lady came in for a service that required his attention. But he handled it well, taking care of both of us. I had a phone that decided to just freeze up and he was unable to open it, which created a small issue as I had to finish the download off my iPad when I got home. No problem as Travis every thing up so it was easy for me to finish.”
“I called in to get some information about unlocking my Samsung s20 phone and the gentleman that I spoke with was very friendly, professional and informative.I highly recommend.”
“Juan Torres has re established my faith in AT&T after a king thy series of extremely frustrating interactions w your remote customer service team. He is a valuable employee for you and you’re lucky to have him.”
“I purchased a cellphone for my husband and the owner was especially helpful. The next day I went back for some help for something I didn't understand in the phones directions. He took the time to explain how to do it and answered any other questions I had about the phone. I was very happy with the service and would recommend this business to anyone.”
“Great service I mean like everything was done and I didn’t even know we were all set still vibing the whole time with Brian. GREAT VIBES loosing him as an employee even as a friend would be that person lost”
“I've been a customer for several years now, Chelsea is amazing! Not only did she remember things about my phone, customers would walk in and she knew the phone type, and any previous problems. Never a hard sale, upcharge, she will listen to the problem, give you least expensive options, and above all else, if they can't help you there honest about it.”
“Emmanuel was so extremely helpful and personable. He took the time to answer all my questions and was very helpful . I can’t think of any other time I have gone into a cellular store and had such a good experience. Will definitely return and request him if anything else is needed”
“The folks at this store went above and beyond. Don't let the location keep you away these people are great. Thank you Jalynn, Ari, and Ryan! I know you made a special deal for us today to get us back on our feet. We can't thank you enough!”
“Thank you, Barbara!Not only was this store the only one to answer the phone, but my question was answered and even explained in full by the nice lady, Barbara, who answered the phone.Awesomesauce.”
“James met me at the door (no waiting) and walked me through everything to get a new phone. He was fantastic. I'm going back for his help when my new phone comes in”
“Excellent customer service from Maria…she helped me answer any questions I had over phones and helped me find the best phone that was just right for my daughter.. definitely will be back”
“Been going here for years. Love the staff and the phone service. Have recommended many people go here for customer service excellence and great coverage at a great price!!”
“Immediate service, very friendly. Not my 1st rodeo with these guys and won't b my last. They're only in the Ocala Mall so it's not even the most convenient place for me to go. However their prices are spot on, service 5/5, speed 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐. I'm sure unfortunately I'll b back. Fortunately I'm sure they'll b there 4 me at that time. And Ask for Amhad.”
“They tried to help me, but unfortunately, I have a Note 10 plus, and apparently, I can't get the Cricket hotspot with my phone.Crazy right??? I'm going to have to purchase a separate, portable hotspot to connect all my other devices.”
“I went to get a new phone naturally it was lousy Samsung which I hate but had to get it anyway because of Motorola didn't come with the deal that was on at that time and I'm tight on money being a disabled senior citizen homeless to boot.... I had to take what was offered and then had to turn around and go back in once the guy set it up to pay more money to get the part to plug in to the charging cord and into a 110 outlet to charge the phone and he said that they don't sell them that way anymore you have to buy them separate it's all about the money it's all about the business customer care isn't the greatest I didn't have my internet for quite a while I had to go back again and I didn't notice right off that the case that I paid for and the screen protector was not put on well and the case had already had a crack in it but that doesn't make any difference it's still protects the phone it took me forever of contacting Samsung and the Boost mobile carrier can just get my voicemail setup ????Another reason why I hate Samsung phones on a Motorola or an LG.....YOU CAN DO EVERYTHING WITH EASE ???SORRY SAMSUNG BUT YOU'RE READY TO BOTTOM OF MY LIST OF PHONES AND COMPUTERS AND TABLETS AND ANYTHING ELSE ELECTRONIC ESPECIALLY APPLIANCES ??????”
“Everyone was so nice. I got what I wanted. They even went the extra mile and worked with me on getting everything transferred from my old phone. The service has been wonderful. And I think I will stay with Cricket.”
“Jorge is extremely nolagable, explained everything to my sister and myself. The service I've ever received anywhere in 61years, if he wasn't quite sure he called boost to verify! I would give 10 stars if I could. Wish there were more people like Jorge working today. Thank you very much. Best”
“Needed to have 2 phones upgraded so I called the store to see if they were in stock and spoke with Ava? I think. Went in and the district manager actually happened to be in the store and she helped me. Great service from both of them. Think they have a very difficult job but they handled themselves great! Very happy with my service there.”
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“I had issues connecting my phone to my car and the rep was very helpful. They also made sure everything on my account was up to date and i was getting the beat deal.”