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March 2024 by Kathy Bkool
I am grateful for this place, but I wish it hadn't gone up in price!
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September 2023 by walter scott
Trying to contact a real live human being to tell them I have vacated my storage unit. Got the proverbial run around about going to their useless website to chat with a live agent. What a joke. I am done with my storage unit. Don't bill me. I am paid up till Oct.3.
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September 2023 by exometallic
No customer service unless your willing to wait 48 to 72 hours.
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June 2023 by Suzy Murphy
At this location they seemed to be easy going unlike other Public Storage facilities ♥︎
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February 2023 by Lesslee Betchkal
This place scams you and I had mold on all my stuff in there temperature control unit I rented. In Ocala Florida Then said after years of being with neighbor storage that they cant cover my stuff ?? But you took over neighborhood storage and all of it's clients, collecting my rent every month so far but claim I didn't have there new insurance policy???Buyer beware, this company isn't neighborhood storage and won't treat you or your stuff with simple respects. Oh and if you miss your payment by 20 days , they are already ready to auction your belongings off??? I was with neighborhood storage for 8 years and when these people took over it went from bad to worst!! My review is Go elsewhere if you can!! I'd give him a minus if I could instead of the one star!!!
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January 2023 by Kiah Pfeffer
There is mold all over our stuff in our "climate controlled" unit. For $150 a month that's pretty upsetting.
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May 2022 by Brian Wood
The staff at Neighborhood Storage is top notch. I had the pleasure of working with two individuals trying to rent a storage unit for a couple weeks while traveling through Ocala. I sadly can’t remember the first guys name and that doesn’t take away from how awesome he was but the second guy Rodney was nothing short of amazing. One of the best customer service experiences I’ve ever had. Rodney made sure that everything was taken care of and that I was extremely satisfied. This guy is the model of what employees should strive to to be. If you are ever in need of storage in or around Ocala call Neighborhood Storage and ask for Rodney, you won’t be disappointed.
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December 2020 by Dee Rodriguez
Help a friend load up her storage besides that don't know much about it
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July 2019 by Cely Rath
Maria gave great customer service, very informative and helpful in my moving needs. I enjoyed the process of the rental and getting things taken care of quickly.
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April 2018 by Steve Shaffer
Nice place to store your stuff
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April 2018 by carson faris
Clean and neat
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May 2017 by Ehoud Buton
Well organized, generous space to park my travelling trailer and affordable.
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November 2014 by Jessie Eller
They have been great ever since I have had my unit. I have been here for over 5 years and I have transferred from a big unit to a small unit and it was really easy. Management is always helpful being that I am very old and forgetful!
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March 2014 by Beautiful Divaa
I was very amazed with the great service and speedy process that it took from Josh here at Neighborhood Storage! Thanks for everything that you've made possible NSC. If your in need for a great friendly clean atmosphere for your precious items This will be your Place. Oh and by the way it comes with a FREE Truck!!! Thanks again Josh & Neighborhood Storage Center -LaToya
