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February 2024 by angela hunter
I rented a unit. I wanted another one, right beside the one I already have. Hours on the phone, more time at the kiosk and I still can’t get the unit next to the one that I am already renting. The phone rep says the person at the kiosk can help. The person at the kiosk says only the phone rep can help.They charge for a lock, they charge for insurance, they charge a fee to change the site but won’t tell you what the amount is until AFTER you give them your credit card number.Terrible way to run a business.
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October 2023 by Robbin Shimp
Kudos to management team for this property! Both Ebony and John were in close contact throughout the booking process and followup.
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August 2023 by Ashley Flanders
My first time using a virtual kiosk!! I think it was great!! Smooth, with the only issue being that the door code only works at one specific door, but it was never really an issue!! Spacious isles for pulling vehicles up! Only complaint is our unit was directly in sunlight in the afternoon, but (not their fault!!)I never asked for anything specific! It was retched trying to get anything in and out at that time of the day!!!
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August 2023 by carlin patterson
Unfortunately did not love public storage. The unit I bought on the second floor was inaccessible because there are no stairs, and the elevator was broken. I asked if they thought it would be fixed soon so I could get my stuff “she said honestly I don’t know but I doubt it” don’t go here :(
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March 2023 by David Holland
This used to be Neighborhood Storage I had a unit there for 3 years you'll love this one never got a notice that's Public Storage bought it nothing all they did was the first month because I was on digital pay find me for being late with my payment I never had a notice from anyone that this changed hands
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December 2022 by Samantha Brown
Hi, I would like to say Megan has the best customer service skills. My experience with Megan was pleasant. She’s willing to go above and beyond to make sure your needs are met.In today’s world it’s hard to find someone who’s willing to provide great customer. This is why I have to brag on Megan’s ability to be patient and genuine. I’ve been with the company for sometime now. I have to say hands down she’s the best and very personable. Every time I speak with her, I get the same great experience.
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June 2022 by Cathy Jones
The last time I went to the storage I got real sick and had to be hospitalized it was something about the stores the doctor said that I can't remember the word but I would no longer be going back to the storage up and no one again
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April 2022 by Big John
Well maintained , with reasonably priced units. Freindly staff always helpful!
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December 2021 by Loretha Williams
It was great
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June 2021 by caylixplays 22
Very convenient.
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November 2020 by Harvey Lit
Easy peasy set up. All done by email quick and simple. Price was right
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June 2020 by Austin West
Great place to store your boat or RV.....Rodney was a huge help and got me and my family set up with 3 spaces in no time! Clean, safe, and professional.
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June 2020 by Phil Grimes
Spoke to a gentleman today who tried to tell me they charge extra for 24 hour access, and that I won't likely find any storage facilities in the area that don't. Well, I found 3. It's a complete racket to try to justify additional expense associated with 24 hour access, and it's an insult that you try to pass this fabricated cost on to customers.
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March 2020 by James Holder
Convenient and good people and rates
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November 2019 by Evelyn Figueroa
The storage unit was very clean. The people there were very helpful whenever I had a question or I was not sure as of when was my payment due. They were always willing to help it was a great experience.
