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May 2024 by Mark Sapp
Disappointed.Touted how they are the only certified ford installers, after multiple trips all the functions promised they still do not work.
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May 2024 by Gail Griffin
No words can explain the amazing service.They reach out and let you know about what they are doing to your sound system. If you are busy working they will let u leave car overnight and it's safe ? work I s very very neat sound is amazing ? much thanks to the workers. Alexia is very nice and friendly and make you feel comfortable.. she works the front register.
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May 2024 by Shannon Robinson
We have had them do several installations for our vehicles and heavy equipment. This last visit we had a camera installed on our track loader. It was a quality install and they took the time to go through all the functionality. They really know their stuff! Thanks for a great job.
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May 2024 by Hoffa DA Monster . ENY
Too pricey just to install what I had ...The place was clean and I liked that .besides that not for me .
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May 2024 by Larry Ware
I had Ocala Audio and Tint replace the clear protective wrap on my Corvette. After 7 years the original clear protection had seen better days. Communications were clear and timely, work was done exactly as promised, and the car looks great.
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May 2024 by Ken Dethloff
Great place to do business. Great service after the sale!A++++
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May 2024 by Albert Schubert
Small misunderstanding but parish is an awesome person and did try to make it correct .I believe the shop is just too busy to ACTUALY fix the tint that was left on my ride . I had to source another shop and pay a second time ( and more to remove bad tint ) it's been over a month with me trying over and over to get there help but I'm a nobody and there extremely busy . Stay bless lesson well learned .
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May 2024 by L. Dim
Avoid dealing with Ocala car audio and tint at all costs. I went to Ocala car audio on January 19th 2024 and spoke to Terrance the manager to decide on a dash Cam for my 2024 X5 BMW. The first thing that I expressed was my concern regarding the dash cam draining my battery. He assured me that it’s basically impossible because of the small milliamp draw. I decided on a 3 camera Blackvue dash cam that they are a dealer for. They are extremely expensive and I was told by Terrence that they are professionals and certified BMW installers and basically you pay for what you get. We set up an appointment and had to have my car there by 9:00 AM and they would call me when it was ready. After waiting all day, I called and called and called no answer. Finally, Terrence called me and told me that there was something wrong and they needed a device from BMW to fix it. I was very uncomfortable about them driving my car from their dealer to BMW but at that point I had no choice. Once again, I did not hear from them and it was getting close to 6:00 PM there closing time. So, my wife and I decided to drive up there to see what was going on (30-minute drive each way). Terrence informs me that something wasn’t just right and that they would have to keep it overnight. The next day I received a call from Terrence that I can pick up my X5.The very next day I get in my car and there’s a display stating that my battery is extremely drained.I called Terrence and told him of the problem and he stated that the doors were open while they were working on the car and that’s what probably drained the battery. He advised me to drive it around to charge the battery. Keep in mind I already drove it for 30 minutes from the dealer to my house. Driving around did not help the problem. I called Terrence and the owner Parish Tanner got involved. Parrish did not believe there was anything wrong so he decided to drive to my house to find out for himself on February 1 2024. He insisted that we need to drive around the area to see if the battery will charge and it did not. Then he asked me to turn on the automatic engine off button so it would turn off at a stop. Once again, he insisted that we drive all around to see if it would charge the battery and it did not. After jumping through all these hoops, he said I would have to bring my car to be BMW to troubleshoot it, to determine if it’s the vehicle or his dashcam installation.Robert the service writer at BMW called me after a couple of days. And informed me it was definitely the dash cam that was causing my battery failure. He informed me that the vehicle cannot have any more than 0.022 amp draw and the dash Cam was drawing 0.700 amps way too much. Below is the statement from BMW.Customer states battery light coming on after installation of aftermarket dash cam camera. Ran vehicle test. Found faults for vehicle staying awake. Checked battery and draw, found vehicle had about a 700 MA draw on the Battery. Spec is 9-22 MA. Unplugged camera system and draw dropped to spec. Customer approved removal of aftermarket dash cam system. Removed aftermarket camera system. During removal, found the unit power wires were twisted and soldered directly to a power wire that is hot at all times. Cut small section of wire out and performed wiring repair. Checked operation all OK.The repair fee from BMW was for $1500.00. And as an admission of faulty workmanship, Ocala car audio paid the charge to BMW. BMW of Ocala was gracious enough to deliver the dash Cam to Ocala car audio and received a written confirmation.On February 9th I contacted Ocala car audio and requested a full refund of $971.77 to be credited to my credit cards. s of February 17th, I have had no response. Now I am forced to dispute the charge with the credit card company. This demonstrates their unprofessional spiteful character. Finally on April 15, 2024 the credit card company closed the dispute due to a lack of response from Ocala car audio and credited my account. So now I can post my review and strongly advise everyone to avoid these people.
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May 2024 by Erik Von
Had my front driver and passenger windows done with 3M ceramic tint. They did a great job and the tint is super clear. Highly recommend them for your tinting needs.
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May 2024 by Tanya B
We had an issue with our DVD monitor in our van. We went into Ocala Car Audio and Tint, and he went way above and beyond researching why it wasn't working. They called and said come in because he thought he had it figured out. He had the DVD working within minutes. Saved us alot of money from having to replace it. We appreciate his honesty and will definitely be back in the future.
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May 2024 by Jeramie Cronmiller
I had a self installed basic audio and bass system in my jeep. I went there to upgrade my audio system to better quality door speakers for better sound. My doors needed some modifications to make room for the speakers. They had to make panels for the speakers which they carpeted and made look as close to factory as they could. They did a phenomenal job and was very happy with that outcome. Unfortunately I noticed my sound would cut out at higher volumes. I went back up there and they were helpful in giving me some connectors to upgrade some wiring. This still did not resolve my issue so I dropped it off. They had the jeep for 2 days and fixed some connections and adjusted the amps. I picked it up and was told what they did to resolve the issue. The manager was out of town ( whome I had been talking to). after leaving I found that the issue was still there and it seemed that they just turned down the amps so it didn't happen as often. I went back up there a few days later upset . I asked to speak to Parish the owner. This man stopped what he was doing and came out and tested my system. He concluded that my alternator was not strong enough to power the system properly and I had a faulty amplifier. He instructed his manager Tarance to take care of me. The manager was very upset that he was told that my issues had been resolved and were not. Trance went over a plan to rewire everything with a 320 amp alternator. They would work with me and my budget. they took the faulty amp back on warranty gave me a deal on another battery and built an enclosure for it. they installed my alternator with upgraded power and grounds. they spend 3.5 days going through every aspect of the audio system. They even testes and tuned the speakers with a oscilloscope. My system was tuned to perfection. I was told my jeep was ready. When I went up there the manager and the installer went over everything they did with me. all the wiring looked very clean. I could tell they went above and beyond to make everything very nice. when I turned on the radio even at half volume I could tell it was right on. I cranked it up and was very impressed with the clarity and power if the audio. I am very happy. and I will be back for more audio needs with other vehicles. Thank you Tarance and Parish for you work patience knowledge and understanding and most of all your dedication in making a customer happy.
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April 2024 by L. D.
Avoid dealing with Ocala car audio and tint at all costs. I went to Ocala car audio on January 19th 2024 and spoke to Terrance the manager to decide on a dash Cam for my 2024 X5 BMW. The first thing that I expressed was my concern regarding the dash cam draining my battery. He assured me that it's basically impossible because of the small milliamp draw. I decided on a 3 camera Blackvue dash cam that they are a dealer for. They are extremely expensive and I was told by Terrence that they are professionals and certified BMW installers and basically you pay for what you get. We set up an appointment and had to have my car there by 9:00 AM and they would call me when it was ready. After waiting all day, I called and called and called no answer. Finally, Terrence called me and told me that there was something wrong and they needed a device from BMW to fix it. I was very uncomfortable about them driving my car from their dealer to BMW but at that point I had no choice. Once again, I did not hear from them and it was getting close to 6:00 PM there closing time. So, my wife and I decided to drive up there to see what was going on (30-minute drive each way). Terrence informs me that something wasn't just right and that they would have to keep it overnight. The next day I received a call from Terrence that I can pick up my X5. The very next day I get in my car and there's a display stating that my battery is extremely drained. I called Terrence and told him of the problem and he stated that the doors were open while they were working on the car and that's what probably drained the battery. He advised me to drive it around to charge the battery. Keep in mind I already drove it for 30 minutes from the dealer to my house. Driving around did not help the problem. I called Terrence and the owner Parish Tanner got involved. Parrish did not believe there was anything wrong so he decided to drive to my house to find out for himself on February 1 2024. He insisted that we need to drive around the area to see if the battery will charge and it did not. Then he asked me to turn on the automatic engine off button so it would turn off at a stop. Once again, he insisted that we drive all around to see if it would charge the battery and it did not. After jumping through all these hoops, he said I would have to bring my car to be BMW to troubleshoot it, to determine if it's the vehicle or his dashcam installation. Robert the service writer at BMW called me after a couple of days. And informed me it was definitely the dash cam that was causing my battery failure. He informed me that the vehicle cannot have any more than 0.022 amp draw and the dash Cam was drawing 0.700 amps way too much. Below is the statement from BMW. Customer states battery light coming on after installation of aftermarket dash cam camera. Ran vehicle test. Found faults for vehicle staying awake. Checked battery and draw, found vehicle had about a 700 MA draw on the Battery. Spec is 9-22 MA. Unplugged camera system and draw dropped to spec. Customer approved removal of aftermarket dash cam system. Removed aftermarket camera system. During removal, found the unit power wires were twisted and soldered directly to a power wire that is hot at all times. Cut small section of wire out and performed wiring repair. Checked operation all OK. The repair fee from BMW was for $1500.00. And as an admission of faulty workmanship, Ocala car audio paid the charge to BMW. BMW of Ocala was gracious enough to deliver the dash Cam to Ocala car audio and received a written confirmation. On February 9th I contacted Ocala car audio and requested a full refund of $971.77 to be credited to my credit cards. s of February 17th, I have had no response. Now I am forced to dispute the charge with the credit card company. This demonstrates their unprofessional spiteful character. Finally on April 15, 2024 the credit card company closed the dispute due to a lack of response from Ocala car audio and credited my account. So now I can post my review and strongly advise everyone to avoid t
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April 2024 by Jeramie C.
I had a self installed basic audio and bass system in my jeep. I went there to upgrade my audio system to better quality door speakers for better sound. My doors needed some modifications to make room for the speakers. They had to make panels for the speakers which they carpeted and made look as close to factory as they could. They did a phenomenal job and was very happy with that outcome. Unfortunately I noticed my sound would cut out at higher volumes. I went back up there and they were helpful in giving me some connectors to upgrade some wiring. This still did not resolve my issue so I dropped it off. They had the jeep for 2 days and fixed some connections and adjusted the amps. I picked it up and was told what they did to resolve the issue. The manager was out of town ( whome I had been talking to). after leaving I found that the issue was still there and it seemed that they just turned down the amps so it didn't happen as often. I went back up there a few days later upset . I asked to speak to Parish the owner. This man stopped what he was doing and came out and tested my system. He concluded that my alternator was not strong enough to power the system properly and I had a faulty amplifier. He instructed his manager Tarance to take care of me. The manager was very upset that he was told that my issues had been resolved and were not. Trance went over a plan to rewire everything with a 320 amp alternator. They would work with me and my budget. they took the faulty amp back on warranty gave me a deal on another battery and built an enclosure for it. they installed my alternator with upgraded power and grounds. they spend 3.5 days going through every aspect of the audio system. They even testes and tuned the speakers with a oscilloscope. My system was tuned to perfection. I was told my jeep was ready. When I went up there the manager and the installer went over everything they did with me. all the wiring looked very clean. I could tell they went above and beyond to make everything very nice. when I turned on the radio even at half volume I could tell it was right on. I cranked it up and was very impressed with the clarity and power if the audio. I am very happy. and I will be back for more audio needs with other vehicles. Thank you Tarance and Parish for you work patience knowledge and understanding and most of all your dedication in making a customer happy.
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April 2024 by Marc Wallberg
Helpful and had the part I was looking for
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April 2024 by Mark Loos
Great people, great service. Very professional. So happy with new stereo.