O'Reilly Auto Parts in Ocala carries the parts, tools, and accessories needed for various projects. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors and drums and provides a free Loaner Tool program with a refundable deposit. Reviews highlight that the staff is kind, polite, professional, and knowledgeable. Employees are noted for being helpful and going out of their way to provide excellent customer service. This includes ensuring customers get the correct parts, not selling unneeded items, and even correcting overpayments. The team is described as taking care of customers with a smile and an awesome attitude, which earns their continued business and recommendations to others.
Amazing service! Abe was great very informative. He hooked up the machine and diagnosed the issue. He was so helpful, fast and professional. I was in and out. Thank you again for great service
October 2025
I really like the service and the care 8 get at this location. Raymond, in particular, knows how to find what you barely explain to him. He is a champ. All the employees there are good, but he is tops.
October 2025
We had a great experience and received excellent customer service. We were in need of help, and they were there to assist us. We bought a battery, and they installed it. Abe and Maria were very professional and dedicated to their customers. We always go there for this reason.