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November 2023 by steve west
I reserved my appointment on-line. I included 3 additional items of concern on the car above the oil change and 15,000 mile checkup. I also said I wanted to wait for the car. Upon talking to the service technician, I was told he could not look at the items of concern that day and I needed to leave the car overnight. It would have been much better customer service if I had been made aware of the overnight needs before I arrived. This would have allowed me to schedule someone to pick me up and leave the car.If I schedule on-line and at that time i am assigned a technician, why doesn't the technician review the appointment in advance and contact the customer to the needs of the dealership? that would have saved me an additional trip and the technician the time to review the problem with me.Now that would be outstanding customer service.
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November 2023 by ken rodman
Becareful taking your vehicle here for repairs. I dropped my truck off for a specific repair. It's on the invoice . My oil pump had failed I told them to replace it and let me know how it went . The arrogance of these people is astounding. They drove my truck into the bay when I told them not to run it until the oil pump was replaced . They destroy my motor then lied about running it. Then they said the cameras filming was deleted. Liers . Your not the Heart beat of America your a heart attack on America. Corporate stands behind there lies.
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November 2023 by Kayla Knight
All I can say is WOW, it’s been almost 10 years since I last purchased a car and to say I was nervous would be an understatement. I got Molly as our sales representative and I honestly can’t say enough good things about her. She’s everything that you’d hope to have when making such a big decision. I feel at ease and I’m beyond happy with our new car! Also a big thank you to Mr. John who was realistic with our budget and met our goals and needs. Thank you Palm Chevrolet!!!
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October 2023 by Todd Greenbaum
We bought a truck about a month ago. We are still thrilled with it. Our salesman, Mahurley has been awesome, he calls a least once a week to check on us. If there is anything else he could do for us. We would definitely recommend Palm Chevrolet to anyone looking for a vehicle. Wonderful experience! Veronica and Todd
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October 2023 by Mitch Shaw
My car was in the body shop because of an accident. Dave, Amy and Justin did an amazing job considering the GM strike. I wasn’t sure how the car would look when it was ready, it was beautiful.My wife was super happy since it’s her car, as the saying goes happy wife happy life.Thanks again for a great job.
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October 2023 by Arch S.
Not very good customer service and I've caught them in many false tells. Would not recommend buying a vehicle from here.
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September 2023 by Star Lazu
Traded in my 2020 Equinox on 7/28/2023 and they still have NOT paid off my trade. Have the bank after me for the money threatening to limit access to my funds. Pick a different dealership please, it’s not worth the hassle.
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September 2023 by Veronica Greenbaum
We never had a more pleasant experience at a car dealership. Mahurley Preston took great care of us. We told him what we were looking for and our price range. He never pressured us into anything we didn’t want. We didn’t think we could afford the truck we liked but he worked with us and made it happen, he is Awesome!! Also I like to thank Kevin Benson the finance manager. He also was very helpful in finishing the deal, he explained everything and we were very happy with the results. We definitely will recommend Palm Chevrolet, and when need to, we will return. Thanks again.
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September 2023 by Doug Leffler
Mahurley was absolutely fantastic to work with. Professional and very knowledgeable about the trucks. I had a specific need for company vehicle, he met me at my needs quickly, saw the deal and beyond. I will be going back to Palm Chevy, specifically to see this guy. The entire staff at Palm was very helpful. Thank you for simplifying a difficult task.
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August 2023 by Jericho Cross
Worked with Molly. She was laid back and easy going but also very responsive and helpful. Car buying experience was simple, quick, and easy. The finance manager who I signed all the papers with was incredibly straightforward and was quick to let me out of the dreaded 'warranty discussion' that they always try to push on you. He understood I wasn't doing it and moved on fast. Very much appreciated. Easy to deal with and easy to talk with, rare from a dealership.
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August 2023 by Carol Aubut
Gus was a super salesperson. Very patient, courteous and helpful.Finance not the same. He said his name so fast I don't remember it. Struck me as arrogant.But Gus saved the day and made my experience positive.I'm quite happy and recommend them if you're car shopping.
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August 2023 by Chadwick Baker
Overall great experience here. I purchased a 23’ c8 corvette. Everything deal wise was done through calls and texts. Neil the salesman was very patient with me, answered my hundreds of questions and made the process of buying a car over the phone effortless. Sven the finance guy was cool as well. I don’t trust dealerships and the people that work at them but this dealership changed my mind a bit when dealing with dealerships. Would definitely buy another car from them and recommend them to anyone looking for a car. Thanks guys!
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August 2023 by Guy Mongello
Although I don't believe I got the best deal but I am ok. I had not been in that store for 10 years because of a bad experience but the sales rep Lindsey was fantastic and won me over. She is very nice not pushy but very helpful and took time at the end to review the vehicle with me. I would buy from her again.
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August 2023 by Autobahn Import Repair I.
I recently took my daughter's 2011 Chevy Cruze LS for a recall appointment, and they were easy to schedule with. As expected, when taking your car to the dealership, recommendations were made. Those are greatly appreciated as we love this car. It's been a wonderful car for my daughter and its great on gas. Drop off and pick up were easy and Jonathan and Francesca were very professional. I would highly recommend!
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July 2023 by JayBugGoodies Lachelle Lash
I did lots of shopping around from dealerships within 2 hr radius and palm chevrolet beat everyone hands down. I was approved and in and out fast. Love it I will definitely be back when my lease ends. Thank you.
