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January 2024 by Tara Ironstar Lemstrom
Michelle and Jeff were excellent in helping us with our 18 year old son’s purchase of a vehicle. They were friendly and helpful. Next vehicle purchase from us will be at Pearson Nissan.
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January 2024 by Andrew Hopper
Was in need of a new vehicle. Jeff was great and helped me get into an awesome truck. Was a great experience and very happy with my new truck. Thank you Jeff and everyone else at Nissan Ocala that helped
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January 2024 by Miquel Ramos
This is the worst dealership ever. Jim in finance is rude condescending and I will never use this place and so glad I walked. Stead clear of this place. I went to Toyota across the street and was treated with respect and got an amazing deal. NEVER USE THIS DEALERSHIP. If I could give Zero stars I absolutely would.
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January 2024 by Lovely Marcel
Please stay away from this place. I purchased my car two weeks ago from them.I have a problem with my seat belt they told me to bring the car today so they can replace the belt.They put the same belt on the car again.When i tried to argue with them, they were so rude ,the service manager was so rude also He even told me don't come here anymore,I'm going to put a red flag on your record. i don't want no one to help you go somewhere else. that's not customer service. Please stay away from this place. Nasty people ?
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January 2024 by Richard Vierra
I've come to have expectations of Pearson Nissan, and they never disappoint. The staff is friendly and efficient. They greet you with a smile and always makes sure your taken care of.
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November 2023 by Jalisia Wright
Christina is the best! They really go above and beyond for you! *Edited 11/5 as my 3 month car repair is now complete* There are some genuinely great people who work here! Christina and George diligently worked on my car and really took my car on as if it was theirs. My car went from not drivable ( was sitting for years) to running smoothly! I’m so grateful for this whole team and making this process as best for me as possible! This Nissan location is truly the best!
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November 2023 by Greg Barton
I always enjoy getting my truck serviced at Pearson. Zach McQuaig, my service adviser, does an excellent job communicating to me about any potential problems. I like his honesty. Believe me, that’s a rarity these days
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November 2023 by KeeToLife
Would like to give a big thank you to service writer Isaac Velazquez. He was extremely helpful with getting my service work taken care of. I greatly appreciate all that he did to help me out with getting my service work taken care of and now my car is driving smoother than ever! Thank you again!
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October 2023 by La Club
The last service appointment was at Pearson after a long absence. I was using a different dealership but thought we would try Pearson again. The vehicle was run through the car wash in previous service with Pearson. It was not the case in my recent visit. In fact the vehicle was not only dirtier than when brought in, scratches were made on the steering column.
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October 2023 by John Chiguina
Service Writer was on top of her game making sure everything was completed in a timely manner. She kept me updated as the process went through and was very professional in every aspect. Thank you Brittany.
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October 2023 by Dennis Lisiak
Went there Monday 9-18 to look at a pre-owned truck. After a few minutes,I was greeted by Evan. Took the vehicle for a test drive. Found a couple small things needing repair. Was then introduced to Miles in finance. Evan advised Miles of the couple of minor repairs. He contacted Jimmy the service manager. Jimmy got the information necessary to order the replacement parts. The deal was finalized and I drove the vehicle home that day. Evan and another employee brought my vehicle to my house that afternoon. Had an appointment today to replace the parts. Jimmy met with me personally. Minor repair was completed. No pressure,no gimmicks. This dealership is awesome. My thanks to all that helped me through the process. Finance was also very thorough. I'd highly recommend this dealership and staff to anyone wanting a new or pre-owned vehicle. Thanks Pearson Nissan and staff!! Very honest and helpful.
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October 2023 by Al S.
Do Not Go Here!! When you pay above *premium* to have your truck serviced you expect at least some quality and decent customer service. I had to work so my wife brought the truck to get four new tires. She had scheduled the work to begin at 10am. Told it would be a few minutes several times, and more than 4 hours later the work she was told was complete. They sent my wife home on severely underinflated tires (see photos). This is unacceptable and dangerous!! They are either incompetent, or they were being deliberate. Maybe they got aggravated because my wife was aggravated that it took that long to change 4 tires. It's not like she just dropped in, she had a 10am appointment. Either way these people doing service are a danger. Stay far away!!
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September 2023 by Mark Kelly
My wife and I have been looking for a black rock creek edition of the pathfinder. We went to Pearson Nissan and spoke with Nate. Without any hassles and very quickly, Nate was able to locate the vehicle we were looking for. I am extremely please with Nate’s help in getting our vehicle. This is our second vehicle from Pearson Nissan, I am very happy with their services and efforts to accommodate our wishes. Thanks Nate!
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August 2023 by Maria Freitag
Thanks to the Nissan team, they exceeded my expectations, I congratulate you all for giving me the best options, especially highlighting the quality of customer service that my salesperson Michelle gave me, thank you ???.
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August 2023 by Lindy H.
We had a very good experience with the sales team. No pressure, very patient and a good deal on the car we wanted. No hassles, offered to drive back home with us and have an employee pick up our trade-in so we didn't have to make another trip. They were very accomodating. Our salesperson was Clayton Elliot. Super easy to work with. I hate shopping for cars - HATE IT. Not so bad at this dealership. Again, no pressure.
