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August 2023 by Brett Cruz
Olivia was amazing. You guys should give her the place
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June 2023 by jose vazquez
Manager is the best helped me out with mothers day gifts n alil extra or me ..Even tho i had to return one item for default issues its all good great quality gold
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May 2023 by Natasha Quesada
Heather and Denisse had great costumer service. When I walked up they helped me find the perfect gift.
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April 2023 by Rachel Pio
Awesome customer service, pleasant attitude and was very patient with us with making selections! Awesome worker!!!! Thank you Denisse!!!
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April 2023 by Joshua Maculewicz
I bought a necklace and was asked if I wanted a warranty I told them no. The total of the necklace was $90 mind u this is a very very tiny thin necklace that was already over priced. I just checked my back and they charged me $142.85 I assume they just adjusted the amount after I was gone because I did NOT agree to anything more than 90 plus tax of course. I’m livid
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February 2023 by Arelis Gonzalez
Mignon, the sales representative at Paddock Mall in Ocala, FL was so patient with me and my indecisiveness. She allowed me to pick my items without rushing me or getting frustrated at me. She made my experience enjoyable by making recommendations without being pushy for a purchase to be made. She is a genuine individual that seems to truly enjoy working for Banter. Thank you Mignon!
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September 2022 by Chisha Burns
Went to Pagoda for earing piercing... I have always gone there because the girls at the counter are super nice and very helpful.I decided to upgrade my earrings because it was time. My interaction with the counter supervisor was the worst customer service I have ever dealt with especially concerning jewelry. It almost felt like she looked at me and thought I wasn't buying any where so why bother . The sales person that helped was super sweet. Nine months pregnant with a smile on her face the whole time and I could tell that she felt bad for me.I love there jewelry and it's reasonably priced my whole family goes there. We won't now. Terrible attitude . Never judge any one by their color of their skin. You are going to lose alot customers and money.
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June 2022 by Joanne Martinez
Had no issues with the store but disappointed with the credit card. They decreased my credit limit because my credit score dropped. I have no late or missed payments. Credit utilization under 50 percent. I’ve never had a credit card company do this to me. So for that reason I wouldn’t recommend!
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February 2022 by Joseph Stanifer
Stopped in and got a chain also a charm for it and both my ears pierced and everything went smoothly so I wanted to say thank you for all y'all do !
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December 2021 by Chantel Clark
Came to this location today to return an exchange that was done the previous day. The associate informed me that I could only exchange an exchange. I replied by saying, “I wasn’t aware of that, is this on the receipt”. Another associate walked up during this time, rolled her eyes and huffed while taking the receipt and approached the computer. Issued the refund with a very abrasive demeanor, reprinted my original receipt and threw away my original. I’m not sure why. I don’t think by requesting a refund warranted this treatment. Moral of the story, I won’t be returning. Be kind
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September 2021 by Ashley Burke
Geneva was so nice and kind!
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February 2021 by Kenia Chavez
Worst experience ever. They pierced my baby’s ear twice before she managed to put One on. Then the second ear she pierced it twice again and didn’t even put the earring in! Now my baby has four holes and one earring! Don’t go to this place! Very unprofessional!
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February 2021 by Jennifer Schmieder
Great customer service
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August 2020 by Taylor Currns
GO TO A PROFESSIONAL AT A TATTOO AND PIERCING SHOP. PIERCING GUNS ARE AWFUL FOR YOU
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March 2020 by Malie Bugginsgfggg
Got my ears pierced here and I love them. They also sell rings and necklaces and etc. but yeah they also have after piercing cleaner.
