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April 2024 by Jeremy
Went in person and canceled membership as I was told in January. Find out months later I’m still getting charged. This is how they get business?
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April 2024 by lateresa jones
Customer Service awesome
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April 2024 by Andrea Caraballo
I ran into this planet fitness to try to use the restroom because I have a problem with holding my urine and I asked if I could use the restroom it's a big emergency the young lady at the desk said are you a member that you can't use the restroom unless you remember and I cannot believe how heartless people can be when it's an emergency I should have just peed all over the floor in front of her and made her wipe it up.
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April 2024 by Whowantsit
Awesome equipments
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April 2024 by Grissette Medina
thanks bob
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April 2024 by Harry Still
When they are late in charging you for things they told you would not be charged for, they add a late fee.
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April 2024 by Thomas Steadman
Not been there I'm sure their great people
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January 2024 by Chelsee “2tall4ya'll” Margavage
Not happy.. they take your money more than what you're supposed to pay, they still take your money even when you have cancelled, they are rude and they are confusing to say the very least. As it goes for an establishment, I can say I thoroughly enjoyed it. The tanning bed was my favorite, the water pressure massage beds are a definite YES and well the exercise equipment is also a plus lol... I also like the fact that it's 24 hours... I wish that they would at least let you pause your membership for emergencies and/ or any other issues one may have!!! Things do happen in lives that are not so perfect!!
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December 2023 by Chanin Osborne
Plentiful treadmill and elliptical machines, some free weights, a few cable machines, some individual muscle groups machines.
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November 2023 by Red Dune
We normally use the other planet fitness in Ocala but decided to use this one because I have an appointment on this side of town. Well I forgot how run down this one is and the staff wasn’t very friendly and the music was slow rock and roll not very upbeat so we will be staying with the other one. Also they are owned by different people so we had to pay $5 each to work out here. I drive a semi and travel all over the southeast and go to many locations and this was the first time I had heard of this, but now I know.
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October 2023 by JEra Newton
I have no issues with this building. Whenever I do go, it's all respect and love. However, I don't know who's at fault! But, I've been noticing that my monthly bills are between 25-29 a month and I was under the impression that it's 20 a month. With that being said, I know every year they have an annual fee they charge and that's ok. I'm not speaking on that, I do need some answers from management on what's taking place. I noticed I'm not the only one that has received this increase in price.
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October 2023 by Fred Mathena Jr
CJ is awesome! He is super friendly every time I come in, and he should definitely have the opportunity for a promotion of some sort! It's hard to find service like this nowadays.... Chris was also right on top of a little mess I had made :( Both stellar employees and it was 2 AM! Ridiculous!
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October 2023 by Juan Carlos Revuelta
First appearance is not always great. I was hoodwinked like all other planet fitness, you suffer from lack of dusting. Which is bad on top of the constant spraying of whatever you have in the spray bottles. The concoction of dust and chemicals being inhaled is not to healthy. If there is doubt, just go into the locker room and look up into the vents. Also you pride yourselves in the noise free zone and even kick out members that don't comply,but like all other planet fitness weights left on machines a big inconvenience I go to workout not there to put weights back but in all fairness what can you expect for $10 a month
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October 2023 by Richard B.
Used to enjoy this gym. It's not what it used to be. So many people not training, but hogging the equipment and playing on their phones. It is not as clean as it used to be either. I left after six years there. Between the homeless hanging out to the kids workout free ordeal and they non training and just sitting, it's time to move on.. Good luck
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September 2023 by D S
One of the best PF’s I’ve visited. Clean, spacious, good variety of equipment. I really liked the facility’s layout. I was actually greeted by employees when I walked in and when I left! Normally, unheard of at PF! Wish this location was my home club.