REEDS Jewelers is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and welcoming atmosphere, with employees like Jessica, Angela Oglesbee, and Justyna being specifically mentioned for their helpfulness and professionalism. The store offers a variety of services, including jewelry repairs and resizing, all handled on-site by their in-house jeweler, ensuring quick turnaround times and quality work. Many reviews highlight positive experiences with jewelry selection and assistance in achieving customers' visions. The staff is recognized for being kind, helpful, and attentive, making each visit pleasant. Overall, REEDS Jewelers is considered the best jewelry shop in town, trusted with precious jewelry and valued for its efficient service and caring staff. Customers feel confident in their purchases and repairs, often recommending the store for both shopping and jewelry maintenance needs.
We've had multiple family heirloom jewelry pieces resized, cleaned and couldn't be happier with the exceptional customer service! Carmen and Ruby in particular have been that - exceptional - customer service I'm referring to. Always professional, pleasant and knowledgeable.
September 2026
Stopped in today for a chain purchase and ring repair. Luis, Rubie and Carmen couldn't have been nicer. Explained everything clearly. Quoted us fair pricing and we're just so friendly and kind. Highly recommend Reeds!!
September 2026
Excellent customer service! Luis repaired my wedding band beautifully! Like new again!
