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August 2025 by Charles Vincent
Great bank. Lots of benefits and rewards. Just wish they were open arms little later.
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August 2024 by Darrin DeTorres
Easiest bank in Ocala to work with.
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November 2022 by helina w.
Do not recommend this bank in any capacity. I made a deposit of over $500, I fully understand that banks sometimes put holds on deposits. That's ok. What is not ok is when they make the funds available in your account, then after you start spending they put the hold on the funds. Yes you read that right. They put holds on funds after making the funds available. This causes your account to overdraft. And where there is an overdraft- there are over draft fees. You can go to a local office, or call, and all they will do is laugh at you and refuse to help. This kind of operation is unethical and illegal. Do not open a bank account here. They will steal from you and laugh when you are upset. It's been over a week since they placed holds and I called them. Their response to all of this was a lousy comment on a review and wanting to close my account and refuse to apologize for any trouble they have caused me financially because of this. Because their employees are "human and allowed to express themselves" and that "maybe I should be more financially responsible" How does spending money when it's available to me make me irresponsible? What the heck?! The math ain't adding up with that logic. They have also decided that they will place a 2 WEEK HOLD on funds. They don't care that federal reserve states a reasonable hold is 6 business days. And 6 Days has passed. They do not care that orders I had placed using my money when it was available were cancelled and cannot be reinstated and now prices have doubled (flash sale) saying it's my problem (that stems from their sloppy mess of placing holds on funds after they were made available) Seriously red flag alert here I cannot stress this enough. Not once in all of this have they apologized or tried to do anything to rectify this. I was promised the hold would be lifted Monday so I could find another bank sooner but as it is Tuesday morning and the funds are still on hold that's a fat lie. I cannot say enough how horrible this bank has been. FDIC and BBB should shut them down.
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November 2022 by helina wuestewald
Do not recommend this bank in any capacity.I made a deposit of over $500, I fully understand that banks sometimes put holds on deposits. That’s ok.What is not ok is when they make the funds available in your account, then after you start spending they put the hold on the funds.Yes you read that right. They put holds on funds after making the funds available. This causes your account to overdraft. And where there is an overdraft- there are over draft fees. You can go to a local office, or call, and all they will do is laugh at you and refuse to help.This kind of operation is unethical and illegal.Do not open a bank account here. They will steal from you and laugh when you are upset.
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November 2018 by Emily Evans
Awesome Staff!!!!!
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August 2017 by Lynn Pets
Great people!!!!
